Sales Manager

Select how often (in days) to receive an alert: With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas. Every day, we strive to meet market needs with excellent solutions, equipment, and services — and we believe we have the best talent to deliver on those expectations. Ready to take the next step in your career? Your new opportunity might be right here. We are looking for aSales Managerto join our Sales team in Ontario. What's the challenge? What do we expect from you? What will you find here? SUMMARY: To drive equipment sales and sales revenue while leading, coaching, hiring, and retaining a strong team of industry sales professionals. Responsible for delivery of equipment, ensuring the proper health and safety protocols are followed, ensuring a positive customer experience, and ensure branches meet and exceeds customer experience. Expected Salary range (gross/annual) $100k
- $120K per year DUTIES AND

RESPONSIBILITIES:
- Recruit, hire, train, coach, and mentor sales team members to have an effective and efficient team.
- Help develop monthly, quarterly, annual sales quotas for Territory Managers and maintain the sales process with the goal of maintaining market awareness through CAR (Competitive Activity Reports – lost sales) and daily TM Call Reports – To ensure that we have something that is measurable for the purposes of budgeting, forecasting, gauging TM activity, and to maintain TM accountability.
- Ensuring all sales employees have the tools & support they require to work efficiently and effectively.
- Maintaining and building customer relationships during equipment handovers and to ensure a safe and positive customer delivery experience.
- Communicating with clients so they are aware who to call and contact for after sales inquiries and services.
- Ensuring all TM’s have market awareness top of mind and achieving market share goals as agreed for the long-term success of the company and the manufacturer.
- Implement sales initiatives by developing field sales action plans and reviewing sales performance.
- Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
- Complete sales operation requirements by scheduling and assigning sales team members and following up on work results.
- Assisting in the resolution of customer disputes/concerns in order to ensure customer satisfaction, clarify payment issues, etc.
- Regularly scheduled customer visits with Territory Managers – To ensure TM’s are following Nors protocols, evaluate their performance and training, help establish new and maintain current customer relationships along with ensuring a positive customer experience with Territory Managers, respective branches, and sales management.
- Working closely with product support (service and parts departments) to ensure efficient and effective delivery of equipment and a positive customer experience.
- Evolve & refine the customer experience, strategy, process, and tactics to improve overall sales performance.
- Reporting to upper management on a regular basis so they are aware of sales performance, customer experiences, and new products entering the marketplace
- Review and approve all sales and rentals of equipment and attachments
- To ensure all the details are correct and that the company is profitable
- Help and train TM’s and provide support when dealing with challenging customers and overcoming customer objections/obstacles to the sale.
- Budgeting (Quarterly and annual) work with RVP to forecast yearly budget.
- Be the lead with all financing organizations including VFS and any other lenders.
- A high level of interaction with all OEM representatives (Volvo, Case, Sennebogen Manitowoc, KONE, etc.) CORE COMPETENCIES:
- Ability to calculate budgets, work with budget sheets, and forecasting
- Understanding finances for the branches
- Ability to make decisions that will impact company
- Organization and leadership skills
- Creative and outside of the box thinking
- Proactive
- Basic understanding of heavy equipment
- Ability to explain and simplify things
- Available EDUCATION/TRAINING:
- College diploma or University degree
- 5 years sales and management experience or previously parts and service manager
- 5 years in heavy equipment, or related field preferred. PARTICULAR

CONDITIONS:
- Regular

working hours
but need to also be available if needed HEALTH AND SAFETY It is our expectation that all Nors Employees will conduct their work in a safe manner, abide by all Nors safety policies and report all hazardous conditions and unsafe work procedures. In addition, Nors employees will be required to report any and all incidences/accidents/near misses according to company policies Nors is an Equal Opportunity Employer commi