Shop Supervisor

Job Description Midland Transport is looking for a motivated individual to work as a Shop Supervisor in our Kensington Garage, PEI. We are looking for someone who has the drive to go above and beyond the call of duty in providing superior quality service for our customers. The selected candidate will be a self-starter with a strong work ethic and a "Can Do" attitude. Shift Monday - Friday (Dayshift 8:00am - 4:30pm), flexible for occasional evenings or weekends may be required from time to time. Benefits - A dynamic, safe, and rewarding work environment - A flexible health, drug, dental, and vision plan - RRSP matching program - Employee & Family Assistance Programs - Health & Wellness reimbursements (includes gym memberships, fitness classes or online workout programs) - 3 weeks’ paid vacation - Maternity leave top‑up program - Growth and progression opportunities within Midland Transport and the large network of the JD Irving group of companies Responsibilities - Setting day‑to‑day operational objectives for the team. - Supervise the technicians' work, ensuring productivity and quality of work being performed on all of the fleet in accordance with company, provincial, and federal standards. Auditing fleet appearance and external vendor repairs may be necessary at times. - Organize overall shop work for technicians and assign tasks as required. - Monitoring workflow and work orders. - Accountable for unit downtime at shop and expediting repairs as required. - Managing client relations both internally and externally. - Performing mechanical work on vehicles or components if required. - Reporting nonconforming situations as well as completing site Safety Assessments. - Ensures adequate parts inventory is maintained at the garage and assists in locating specialized parts when required. - Conduct weekly shop Daily Management meetings with technicians to review Safety, Shop KPI's and new policies/SOPs. - Actively involved with the training and advancement of shop technician skills and certifications. - Other projects and duties as assigned. Qualifications - Education: Trade Certification or College Diploma. - Red Seal Technician Certification. - 4-7 years’ experience in a mechanical or supervisory role are required. - Strong Leadership, interpersonal, and problem‑solving skills. - Ability to work under pressure in a fast‑paced environment. - Exceptional verbal, written and listening communication skills. - Strong attention to detail and commitment to accuracy. - Proficiency in Microsoft Office (Excel, Word, Outlook, etc.). About Us Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and is a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. We appreciate your interest in our company; however, only those candidates selected for an interview will be contacted. About the Team At Midland, we’re not just moving freight - we’re building the next generation of transportation. We’ve been one of the most trusted carriers in Canada and the United States for over 55 years. We are driven by superior quality service, innovation, and a commitment to excellence. We’re investing in technology to deliver measurable customer‑focused solutions, and we’re also committed to sustainability and growth. Joining Midland means becoming part of a dynamic company that values safety, continuous improvement, and results. Our employees are the driving force behind our success, and we’re proud to foster a workplace where talent thrives, ideas are valued, and careers are built for the long haul. Whether on the road or in a service centre or office, every Midland employee helps build lasting relationships with our customers. We’re looking for motivated and skilled people who want to contribute to our high‑performing team and be part of a business that is growing, evolving, and setting the standard in transportation and logistics. Let’s drive success together. #J-18808-Ljbffr