Bilingual (French) Temporary Customer Service Representative

2 weeks ago


Cambridge, Canada Electrical Safety Authority Full time

Temporary Bilingual (French) Customer Service Representative (9-Month Term) – Apply on LinkedIn Only

Location: Cambridge, ON (Hybrid)

Hours: 35/week, Mon–Fri between 7am–5pm

Start: February 2026

Term: 9 months, possibility of extension

Join the Electrical Safety Authority (ESA) as a Customer Service Representative and help support our mission of keeping Ontarians safe. This 9‑month term role begins February 2026 and offers a hybrid work model based out of our Cambridge office. This position requires the ability to communicate in French and English. Must have a good knowledge of English and French around the use of software packages, accounting principles and fundamentals and a proficiency in keyboard operation.

There will be a speaking French assessment.

What You’ll Do:

• Provide exceptional customer service through inbound calls

• Process inspection requests and payments

• Update permits/notifications

• Maintain confidentiality and accuracy

• Meet quality, efficiency, and adherence expectations

What You Bring:

• 1+ year of customer service experience (call centre an asset)

• Strong communication and problem‑solving skills

• Experience processing payments

• SAP or Paymetrics experience is an asset

• French is an asset

Why ESA:

• Competitive compensation: $1,834.08 per week = $95,699.73 annually

• Recognition programs

• Professional development

• Work–life balance and EAP

• Hybrid environment (3 days in office, 2 from home)

**To apply: Please submit your application with a resume to the email provided**

Accessibility accommodations are available upon request during the recruitment process.



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