Bilingual Patient Experience Lead, Field Ops

22 hours ago


Oakville, Canada UCB S.A. Full time

A global biopharmaceutical company in Oakville, ON is seeking a Patient Experience Manager (Field Operations) to align head office strategy with field execution. The ideal candidate will have over five years of patient support experience, excellent communication skills, and be bilingual in French and English. This role includes oversight of vendor performance and national collaboration with internal teams, ensuring optimal patient experiences. A hybrid work model exists.
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