Housekeeping Team Lead- Winter 2025/26

Job Description

Posted Tuesday, July 22, 2025 at 3:00 AM

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

About the Sutton Place Hotel

The Sutton Place Hotel at Revelstoke Mountain Resort is a luxury 4-star hotel, located directly opposite the gondola and activities that provide experiences of a lifetime for our guests.

The Sutton Place Hotel and Revelstoke Mountain Resort (RMR) are a division of Canada's largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for endless outdoor adventure, big mountain riding and an authentic Canadian resort town. If you love to connect with people and have a passion for providing an exceptional hospitality experience, then we invite you to join our Sutton Place Family

We are currently accepting applications for the position of Housekeeping Team Lead for our Winter 2025/26 Season.

The Housekeeping Team Lead delivers training to new hires, reinforcement and refresher training to all department personnel and will conduct regular daily room inspections confirming our quality standards are being maintained. This is a hands‑on role, working with team members, ensuring they have the tools, training and knowledge to perform effectively. The Team Lead will be responsible for inspecting rooms to ensure they meet quality standards and are fit for guest occupation.

They will monitor staff members by performing skills audits, on‑the‑job observations, and inspections to determine the need for and deliver training. They will ensure that associates are adhering to brand standards via regular quality control checks. They will develop individual development plans and on‑the‑job coaching, when needed, and report progress to supervisors.

They will work with department supervisors and SPH managers to understand the department’s training needs and will recommend or assist in the design of targeted training programs.

They will provide training and rationale of the importance to stay within the department’s budget. (i.e., abuse of supplies, overtime, unproductive time, etc.)

They will ensure associates are participating in provincial mandated programs (i.e., WHIMIS) and will evaluate and report on position training progress.

They will assume supervisory, or staff duties as needed and perform other duties as assigned by their direct reports.

This position reports directly to the Housekeeping Supervisors, Housekeeping Manager.

- Employee Pass to Revelstoke Mountain Resort

- Discounted Hotel Stays for Team Members and Friends and Family Rates Too

- Fit to Work Program incentives.

- Reciprocal deals on lift tickets at other local mountains.

- Northland Perks Program and third-party partnership discounts for all employees.

- Group Life Insurance, Extended Health, Dental, Vision Care upon 3 months of employment, maintaining a minimum of 26+ hours per week.

- Matching RRSP program (after 6 months of full‑time service)

- Employee Assistance Program (EAP)

- Refer a friend or family and earn money

SUMMATION:

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

Applications will not be accepted via email or in person.

We thank all applicants for their interest in Career opportunities with The Sutton Place Hotel, however, only those applicants we wish to interview will receive a reply to their application.

ABSOLUTELY NO PHONE CALLS PLEASE

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/ .

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