Marketing Material Coordinator

POSITION SUMMARY

The Marketing Material Coordinator, under the direction of the Marketing Material Supervisor, is responsible for Tayco and BRC’s Literature Program, including maintaining promotional materials, fulfilling literature and swag orders, and providing administrative and logistical support to the Marketing Team. This full‑time, in‑office role supports daily literature operations and ensures timely, accurate preparation and shipment of customer‑facing materials.

RESPONSIBILITIES

Literature Program Support

- Monitor and maintain Tayco and BRC’s literature programs to ensure accurate stock levels and timely fulfillment.

- Communicate professionally with customers via email and telephone regarding literature orders and general inquiries.

- Fulfill literature orders by picking, packing, and creating shipping labels.

- Coordinate with third‑party shipping companies to track packages and resolve delivery issues when required.

- Maintain and utilize Tayco’s Kanban system to ensure adequate inventory replenishment.

- Complete monthly reporting on stock levels and assist in identifying items requiring reorder.

- Work with the Marketing Material Supervisor to initiate artwork updates or changes to literature materials.

- Submit reorder requests through Procurement as needed.

- Collaborate with the Marketing Team to support the continuous improvement of literature processes.

Swag & Promotional Material Support

- Maintain Tayco and BRC swag inventory and fulfill swag requests as they arise.

- Assist with packing and shipping promotional mailouts that support marketing campaigns and dealer engagement programs.

Administrative & Team Support

- Provide general administrative support to the Marketing Team as required, including organizing materials, preparing documents, or updating internal resources.

- Actively participate in Social Committee activities and initiatives.

- Perform other duties as assigned.

QUALIFICATIONS

- Proficiency with MS Office applications, especially Outlook.

- Strong organizational skills with the ability to multitask and meet tight deadlines.

- High attention to detail and commitment to quality standards.

- Ability to work well within a team, accept direction, and respond positively to feedback.

- Demonstrated ability to learn quickly and adapt to new systems and processes.

- Energetic, self‑motivated, and results‑oriented.

COMPETENCIES

- Accountability: Takes personal ownership and responsibility for the quality and timeliness of work commitments. Follows organizational guidelines, professional standards, regulations and principles. Demonstrates reliability and integrity on a daily basis.

- Adaptability: Adapts and responds to changing conditions, priorities, technologies and requirements. Recognizes new information and ideas with a willingness to alter opinions and behaviours. Applies versatility, reasoning and innovation in the face of change. Ability to comfortably collaborate in a variety of situations and with diverse individuals.

- Communication: Expresses and transmits information with consistency and clarity, using active listening techniques in order to effectively understand provided feedback, summarize information according to the audience in order to promote engagement and increase understanding.

- Networking and Relationship Building: Effectively builds constructive, friendly, professional relationships and networks of key contacts with people and colleagues, maintaining partnerships that can provide information, assistance and support.

- Organizational Awareness: Shows commitment to the organizational vision and strategic goals by acting in accordance with organizational expectations and through having a solid understanding of the internal environment. Uses knowledge of organizational and business climate to solve issues and accomplish goals and business strategies, complies with and enforces organizational policies, procedures and practices.

- Planning and Organizing: Accurately estimates duration and level of difficulty of tasks and projects, setting out goals and objectives and work plans to complete.

- Results Orientation: Possesses the ability to focus on desired outcomes, and the means by which they are achieved, by meeting and/or exceeding standards based on past performance, goals and objectives, as well as the performance and/or achievements of others.

WORKING CONDITIONS

The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- In Office position, remote work is not available for this position.

- Some physical labour is required. Ability to lift a minimum of 20 lbs.

- Overtime as required.

- Manual dexterity required to use desktop computers and peripherals.

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