Infrastructure Administrator

Job Description

Infrastructure Administrator

Competition Number: 26/15

Posting Scope: Internal / External

Posted Date: January 20, 2026

Closing Date: February 3, 2026, 4:30 PM PST

Department: Information Technology

Posting Type: Continuous (Regular Full-Time)

Work schedule: Monday to Friday ( 35 hour work week)

Salary: $ 58.40 per hour, Pay Grade 18

Job Code: 4196

Employee Group: This is a CUPE Local 50 position

Number of Vacancies: 1

The City of Victoria’s IT team is growing, and we’re looking for an Infrastructure Administrator who’s excited to help shape the next chapter of our technology landscape. If you’re energized by continuous improvement, modern platforms, and working with a team that’s always evolving, this role offers a chance to make a meaningful impact.

As an Infrastructure Administrator, you’ll work hands‑on across a diverse mix of on‑prem and Azure systems, including servers, HCI, Active Directory/Entra ID, application deployments, and Intune.

If you thrive in a dynamic environment, enjoy tackling complex challenges, and want to be part of a team that’s expanding and investing in new technologies, we’d love to hear from you.

WORK FROM HOME

The successful candidate for this posting may be eligible for participation in a hybrid, work from home arrangement in alignment with the City’s Work from Home Policy. Such arrangements are determined with each employee and subject to change based on operational needs and policy direction.

FLEX

The successful candidate for this vacancy would participate in a modified work week, earning a flex day off each bi-weekly period by working additional time each day. Modified work weeks established in accordance with the CUPE Local 50 Collective Agreement and are subject to change.

POSITION FUNCTION

Install, configure and administer servers, databases, applications, local and wide area networks, storage, cloud infrastructure, security and associated systems and provide technical support and training.

KEY DUTIES

Install, configure, maintain, tune and administer servers, databases, applications, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), local and wide area networks, network communications systems, system infrastructure hardware and software; evaluate user needs and determine application developments, hardware allocations and software requirements.

Install and configure software, applications and databases and provide technical support; ensure uniformity of standards for software programs and applications, set-up and use; prepare reports and make recommendations regarding the development of local and wide area networks, servers applications, databases, backbone stored and recovery systems. Assist in delivery of applications to end users. Ensure the protection of City business critical systems and information and develop disaster recovery plans and processes to support the City’s business continuation.

Provide technical support for the City’s webserver infrastructure including support of content management and web server management tools and interfaces between web front-ends and application database systems.

Assess application and system training requirements; make recommendations on outside training resources; develop and present classroom training programs on the use of applications, databases and reporting systems.

Respond to enquiries and complaints from staff regarding application and hardware related problems; liaise with other departments for IT strategic planning and represent the division on various city committees; provide advice and support implementation of in-house developed or purchased web-based and SQL based applications; provide technical information and analysis to staff, consultants and outside agencies; schedule and monitor the work of computer consultants; maintain records and files for the section.

Perform related duties as and when required.

INDEPENDENCE

- Work is generated by annual objectives and budget, requests for service and system requirements or is assigned by supervisor.

- Work is reviewed through reports to supervisor.

- Issues such as major expenditures and policy are referred to supervisor with recommendations.

WORKING CONDITIONS

Physical Effort:

Sit with arms unsupported while keyboarding. (often)

Lift and move medium weight equipment. (rare)

Mental Effort:

Periods of intense concentration while developing and implementing IT systems and solutions (often)

Meet multiple and conflicting priorities and deadlines. (frequent)

Visual/Auditory Effort:

Focus on a variety of technical source data, system configuration options, focus on computer. (often)

Work Environment:

Office and computer room. Computer room is relatively noisy and has a lot of electrical outlets, connections involved.

KEY SKILLS AND ABILITIES

- Organize and prioritize work of the unit.

- Understand and apply the principles of personal computer and network operating systems, servers, databases, networks and general infrastructure, hardware and software.

- Understand and apply the principles of web site development and maintenance.

- Working level knowledge of internet/intranet scripting languages and web graphic utilities.

- Design, plan and implement local and wide area networks, application, server, databases, backup and recovery strategies, disaster recover and business continuation plans.

- Design, plan and implement web-based applications.

- Prepare and present reports and training sessions.

- Establish and maintain working relationships.

QUALIFICATIONS

Formal Education, Training and Occupational Certification:

Diploma in Computer Science or Microcomputer Technology. (2 years)

Microsoft or Netware Certified Engineer Certificate (Enterprise Level). (1 year)

Required to sign attestation of confidentiality.

Experience:

5 years of related experience or an equivalent combination of education and experience.

OTHER:

May be requested to substitute in a more senior position.

To apply for this opportunity, youwill need to create an online profile or log back into our career portal at www.victoria.ca/jobs - only online submissions will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications as outlined in your resume.

The City of Victoria is committed to integrating equity, diversity, inclusion, and accessibility into our programs, policies, spaces, and services. Our goal is to cultivate a diverse and inclusive workforce that reflects the community we serve and aim to become. Individuals who are Indigenous, racialized, immigrants, persons with disabilities, 2SLGBTQIA+, or facing any additional barriers are encouraged to apply. Accommodations will be available upon request throughout the application and selection process.

If you require assistance, please email us at careers@victoria.ca.

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