Assistant Deli Manager

3 weeks ago


Toronto, Canada Northwest Employment Works Full time

Fresh Market Foods is looking for a motivated and professional Assistant Deli Manager to help oversee operations in our Deli Department. In this dynamic role, you’ll support the Deli Manager in supervising staff, ensuring excellent customer service, maintaining product quality, and upholding safety and cleanliness standards. If you’re organized, customer-focused, and eager to lead a team, this is a great opportunity to grow with us

Responsibilities:

- Assist in overseeing daily deli operations, including serving customers, managing production schedules, and ensuring timely order fulfillment.
- Train staff on day-to-day production expectations, including following recipes, production sheets, sweep log, temp logs, and serving customers on the hot and cold side.
- Set daily tasks for staff and follow up to ensure they are completed on time and meet quality standards.
- Monitor inventory levels, prioritize products nearing expiry, and participate in monthly stock counts and ordering processes.
- Ensure high product quality and freshness by maintaining cleanliness and adhering to production standards.
- Promote health and safety among the team, ensuring compliance with health and safety protocols and Canadian regulations, as well as safe food handling practices.
- Address customer inquiries, resolve complaints, and provide product recommendations to enhance the customer experience
- Promote health and safety as a team, educate staff on Fresh Market Foods’ protocols and Canadian regulations, and maintain cleanliness in the Deli environment.
- Ensure proper labeling and pricing, timely order completion, attractive displays, full shelves, and exploration of cross-merchandising opportunities; research new products and collaborate for effective rotation and stocking.
- Perform a range of deli tasks, as needed, including duties typical of Deli Clerk, Cook, and Supervisor roles, adapting to changing needs and supporting the team.

Qualifications and Skills:

- Exceptional customer service skills with a friendly and approachable demeanor.
- Strong knowledge of deli operations, including food preparation, inventory management, and merchandising.
- Understanding of food safety and sanitation regulations; Safe Food Handling certification is an asset.
- 1-2 years of supervisory or managerial experience in a deli or food retail environment.
- Excellent leadership, organizational, and time management skills.
- Proficiency in basic computer tasks related to scheduling and inventory management.

Benefits:

- Vacation Pay: 10 vacation days after 1 year.
- Medical & Dental Benefits, Long-Term Disability program: Accessible after completing a 3-month probation period.
- Retirement Savings Plan (RRSP) and Deferred Profit Saving Plan (DPSP): Accessible after 1 year.
- Financial Flexibility: Dayforce Wallet for pay access when needed.
- Wellness Program: Access to Staff Wellness Program which encompasses the Fresh Market Foods Gym.
- Staff Discount: 10% discount at Fresh Market Foods and 20% discount at Your Dollar Store with More after 3-month probation.

Terms of Employment: Full-time, including weekends and holidays

Wage/Salary: Starting at $25.00 – $28.00 per/hour (depending on experience)

Closing Date: February 28, 2025

Apply with Resume to:

Liz Ward, Human Resources Manager

Email: jobs@freshmarketfoods.ca

Fresh Market Foods is an equal opportunity employer. We encourage all interested applicants to apply. Reasonable accommodation will be provided during the hiring process.

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