Digital Business Analyst

4 weeks ago


Edmonton, Alberta, Canada AMA - Alberta Motor Association Full time
Digital Business Analyst (6-months)

YOU never MET A PROBLEM
YOU COULDN'T solve.

Posted: 2025-01-08
Closing: Until Filled
Location: Edmonton South (hybrid)

** NOTE: This is a 6-month temporary role with possibility of extension. **

In fact, you don't know if you've ever met a problem because you only meet opportunities. You love the thought of turning ideas into real applications. You're always on the hunt for innovative new technologies that can help people work smarter not just faster. You have a knack for data and details, without losing sight of the big picture. You've got the skills to coordinate a project from start to finish; you work well with a broad group of people and communicate clearly every step of the way.

WHAT MOVES YOU

1. You're kind of obsessed with finding simple solutions to complicated problems, and you love explaining them in an uncomplicated way that helps others see the possibilities too.
2. When it comes to documenting processes, workflows and test scripts, you know the value of words and pictures and the importance of making sure everyone understands — even the technically-challenged people on the team.
3. Your curiosity kicks into high gear when you talk to clients and end users because you've got to fully understand the business problem they are trying to solve before you can offer solutions.
4. You handle even the tightest deadlines with a cool head and clear vision.
5. You've always been passionate about how technology can help solve business problems.
6. You enjoy being the glue — the conduit between the people that use a system and the technical team that builds it.
7. You love to share thoughts and ideas — after all, you know that two heads are always better than one and you understand the real value of teamwork.

WHAT YOU'LL DO

1. Report to the Agile Team Lead, Digital Experience.
2. Engage with subject matter experts to discover, capture and assess project requirements and produce required documentation including business requirements, technical requirements, user stories and workflows.
3. Participate in the strategic planning of projects related to Digital Experience, advocate for the member experience, offer insights, communicate vision and expectations to ensure the Digital Experience team's vision is being executed across all teams including developers, designers, marketers.
4. Working with the UX/UI team, ensure the requirement artifacts are accurately translated into wireframes, high fidelity comps and prototypes as required.
5. Liaison with the development team and assist in the defining of user stories or PBIs, managing the backlog, reviewing the requirements, and removing obstacles with the team, and attending agile meetings.
6. Gather, define, and document business, financial and operational requirements.
7. Research and propose processes or technology-based solutions to meet business needs.
8. Help manage requests for new technology solutions or enhancements to existing technology.
9. Analyze the effectiveness of existing systems and develop improvement strategies.
10. Plan and coordinate technical/user testing, deployment, creation of test cases and instructions, client/user acceptance and reporting.
11. Act as a key contributor throughout whole project lifecycle starting from requirements gathering, design, development, and launch.

WHAT YOU'VE DONE

1. You have a college diploma in Information Technology, Business or equivalent. Even better, you'll have BA certification.
2. You have at least three years under your belt and are ready for your next big challenge.
3. You have strong analytical, problem solving and decision-making skills, as well as demonstrated ability to explain complex technical issues to both technical and non-technical audiences.
4. You have experience with Agile/Scrum and working closely with developers and designers.
5. You have previously worked on web/app development project(s) with a proven track record of developing strong project requirement documentation.
6. Worked within a customer-centric design model and have a proficient understanding of web and mobile app usability and the importance of the user experience (UX).
7. Acquired knowledge around customer research and engagement, lead generation, email marketing, content marketing and search marketing would be an asset.

WHAT YOU'LL GET

1. Competitive salary.
2. Benefits if you choose to receive them (with payroll deductions).
3. Vacation pay is added to each paycheque.
4. Great AMA discounts.
5. Unlimited learning opportunities
6. Flexible work model.

WORK MODEL: Hybrid

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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