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Salesforce Platform Architect

4 weeks ago

London, Ontario, Canada Celestica Inc. Full time
Date: Jan 9, 2025

Location: Toronto, ON, CA

Functional Area: Information Technology (ITM)
Career Stream: IT Solutions (SOLN)
Role: Senior Specialist (SSP)
Job Title: Senior Specialist, IT Solutions
Job Code: SSP-ITM-SOLN
Job Level: Band 9
Direct/Indirect Indicator: Indirect

Summary

Detailed Description

Responsibilities include but are not limited to:

- Lead the establishment of the Salesforce Centre of Excellence (CoE)
- Perform user set up and maintain user roles, security, and profiles in Salesforce Lightning
- Monitor and report on issues, system configuration, and maintenance processes
- Create and maintain reports and dashboards according to user and project requirements
- Create custom objects, fields, workflow and validation rules, list views, and page layouts according to user requirements
- Create declarative flows and screen flows for end user needs
- Assist in the creation of organization-wide protocols for proper use of Salesforce
- Work with internal/external team(s) to maintain integrations with on-site and cloud-based platforms
- Maintain system security including sharing rules, role hierarchies, and field-level security
- Ensure that all Salesforce changes implemented follow Celestica internal processes
- Develop and maintain the Salesforce platform roadmap, ensuring alignment with business strategy and priorities
- Establish and enforce Salesforce development standards and best practices
- Collaborate with internal stakeholders and external vendors to ensure seamless platform operation and integrations
- Stay abreast of Salesforce releases and emerging technologies and work with vendors to troubleshoot and apply new features, upgrades, and patches
- Design, implement, and manage Salesforce solutions, including customizations, integrations, and data migrations once the initial deployment is completed by an external SI
- Salesforce Architect, Salesforce Developer, or Salesforce Administrator certification would be considered an asset
- Experience in establishing and leading a Salesforce Centre of Excellence is highly desirable
- Deep understanding of Salesforce architecture, security model, and development tools (Apex, Visualforce, SOQL, Lightning Components)
- Proficiency in declarative automation tools (Process Builder, Flow Builder, Lightning App Builder)
- Strong analytical, problem-solving, and communication skills
- Ability to work independently and as part of a team
- Experience in leading and mentoring technical teams
- Strong ability to build consensus and foster collaboration
- Proactive and results-oriented mindset

Physical Demands

- Duties of this position are performed in a normal office environment
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required

Typical Experience

- 5+ years of Salesforce experience, with a proven track record in platform administration, development, and solution design

Typical Education

Bachelor's Degree or consideration of an equivalent combination of education and experience

Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

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