Only 24h Left: Residence Front Desk Supervisor

3 weeks ago

Halifax, Nova Scotia, Canada Dalhousie University Full time
Salary $20.69 - $26.09 per hour ($37,649- $47,486 per annum, 35 hours per week)

Classification

Classification C4

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.

Dalhousie University is Atlantic Canada's leading research-intensive university and a driver of the region's intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

Housing and Campus Connections operates and coordinates a wide range of vital campus services, from residence and housing to food service to summer accommodations. Reporting to the Manager, Front Desk Operations, the Residence Front Desk Supervisor ensures consistent processes and standards for the front desk both during the academic year and the summer accommodations season.

Key Responsibilities

- Assists with the academic year check-in and check-out process for the LeMarchant Place residence. Completes all pre-arrival requirements for academic residents to check in including, preparing mailboxes, preparing key packages, and ensuring room status is clean in KX.
- Maintains the key inventory system, completes weekly cash deposits, supervises laundry coin collection, and receives and sorts mail and parcel deliveries for building residents.
- Assists with transitioning the front desk operations and staff from Conference and Event Planning operations to Academic front desk operations, and vice versa.
- Responsible for efficient and accurate customer service for guests under Conference Services summer accommodations, including ensuring all pre-arrival requirements for conferences and summer clients are accurate and complete.
- Acts as a front line resource, answers inquiries from residents, guests, parents, facilities trades staff, as the front desk is a hub for information.
- Supervise, train and support student staff, ensuring adherence to proper procedures and addressing issues as needed.

Note

Due to operational requirements, the successful applicant is required to work in-person on campus.

Required Qualifications

- Business or Office Administration program, plus three years' related work experience (or equivalent combination of training and experience).
- Excellent communication, interpersonal, organization and time management skills.
- Experience with handling cash is required along with knowledge of effective cash controls.
- Proficiency in Microsoft Office products, specifically Excel, Word and Outlook.
- Experience working in a busy environment, with regular interruptions.

Assets

- Experience working in a conference and events or residence operation.
- Experience with KX or a similar system.

The successful candidate is expected to demonstrate proficiency in Dalhousie's core competencies (https://www.dal.ca/dept/leaders.html), in particular:

- Respect & Inclusion
- Adaptability
- Knowledge & Thinking Skills
- Communication
- Service

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Bargaining unit employees (NSGEU local 77) are given priority consideration and will be notified on the status of their application following assessment. All other applications will be considered when there is no qualified candidate from the bargaining unit.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi'kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please visit www.dal.ca/hiringfordiversity.

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

- Résumé / Curriculum Vitae (CV)

Optional Documents

- Cover Letter

#J-18808-Ljbffr

  • Front of House Manager Only 24h Left

    2 weeks ago

    Halifax, Nova Scotia, Canada Boston Pizza International, Inc. (Calgary) Full time

    Front of House (FOH) ManagerA Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant's daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the...

  • Front Desk Coordinator

    5 days ago

    Halifax, Nova Scotia, Canada PAM Health Full time

    PAM Health is dedicated to delivering high-quality patient care and exceeding customer expectations.The Communications Clerk is responsible for providing exceptional customer service and support to our patients, visitors, and staff.Main Responsibilities:Managing multi-line phone systems and responding to caller inquiries.Assisting with front desk operations...

  • Supervisor Only 24h Left

    4 weeks ago

    Halifax, Nova Scotia, Canada Guy's Frenchys Full time

    Reports to:Store Manager and Assistant Store ManagerSince 1972, Guy's Frenchys has proudly served the Atlantic provinces, and we are dedicated to high standards of customer service which is mirrored in our commitment to our Managers and team members. We are looking for experienced shift supervisors who will assist and compliment the management team. You will...

  • Only 24h Left Physiotherapist

    2 weeks ago

    Halifax, Nova Scotia, Canada Njoyn Full time

    If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.We are searching for a Physiotherapist to join our Allied Health...

  • Utility Worker Only 24h Left

    2 weeks ago

    Halifax, Nova Scotia, Canada Njoyn Full time

    If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.We are searching for a Utility Worker (Dishwasher) to join our...

  • Only 24h Left: Project Support Officer

    1 week ago

    Halifax, Nova Scotia, Canada Cuso International Full time

    This Volunteer Placement is located in: JamaicaStart Date: April/May 2025Placement Length: 6 months with the possibility of extensionLanguage Requirements: English Level 5-FluentEligibility: Open to Canadian Citizens and Permanent Residents of Canada onlyThe Volunteer's Role The overall purpose of this placement is to support the United Way of Jamaica (UWJ)...

  • Only 24h Left) Neighbourhood Project Designer

    4 weeks ago

    Halifax, Nova Scotia, Canada Mi'kmaw Native Friendship Centre Full time

    Employment Opportunity: Neighbourhood Project Designer (Build Focus)Location: Halifax, NSSalary Range: $29-$31/hourEmployment Term: One year contract (possible renewal), Early/Mid-March 2025 start date. Full Time hours (35 per week)DescriptionEvery One Every Day (EOED) Kjipuktuk/Halifax is a Reconciliation Initiative of the Mi'kmaw Native Friendship Centre...

  • Marketing Specialist Only 24h Left

    2 weeks ago

    Halifax, Nova Scotia, Canada Shannex Full time

    Job Number: J0325-0068Job Title: Marketing SpecialistJob Category: CommunicationsJob Type: Permanent Full TimeDate Posted: March 3, 2025Closing Date: April 4, 2025Number of Positions: 2If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex—a certified Great Place to Work. Reflecting our...

  • Only 24h Left Customer Service Representative

    2 weeks ago

    Halifax, Nova Scotia, Canada IFS Financial Services Inc. Full time

    IFS Financial Services Inc. is one of the leading premium financing companies in Canada. Delivering exceptional growth, IFS offers some of the most flexible financing arrangements and repayment plans available in the industry today. IFS's value proposition is its exceptional service model that provides quick turnaround on financing quotes, personalized and...

  • Only 24h Left Sous Chef

    3 weeks ago

    Halifax, Nova Scotia, Canada Murphy Hospitality Group Full time

    At Murphy Hospitality Group, we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, and advancement professional development opportunities. At...

  • Director, Labour Relations Only 24h Left

    2 weeks ago

    Halifax, Nova Scotia, Canada Njoyn Full time

    If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.We are searching for a Director, Labour Relations to join our Human...

  • Welding Operations Supervisor

    4 days ago

    Halifax, Nova Scotia, Canada Container Research Corporation Full time

    Job SummaryWe are looking for an experienced Weld Shop Supervisor to lead our welding operations team. The successful candidate will oversee a team of skilled professionals and work closely with other departments to ensure efficient production processes and high-quality products.The key responsibilities of this role include:1. Supervising a team of welders,...

  • Only 24h Left: Data

    4 weeks ago

    Halifax, Nova Scotia, Canada University of South Hampton Full time

    We are recruiting for a Data and Reporting Officer (Fixed Term Contract) to cover maternity leave.This role presents an exciting opportunity for a highly motivated, inquisitive and skilled individual to join the Development Services Team within the Office of Development and Alumni Relations (ODAR). Working alongside our Fundraising and Alumni & Supporter...

  • Only 24h Left Psychiatrist

    3 weeks ago

    Halifax, Nova Scotia, Canada Calian Group Ltd. Full time

    Calian is proud to continue a long-standing contractual relationship with the Department of National Defence (DND) to provide healthcare services to the Canadian Armed Forces. Through the Health Care Provider Contract, Calian employs health care professionals across Canada who are integral to supporting the health and wellbeing of our military members.The...

  • Only 24h Left: Supervisor, Ops, Warehouse

    2 weeks ago

    Halifax, Nova Scotia, Canada gategroup Full time

    Supervisor, Ops, WarehouseApply locations Halifax, NS, CAN time type Full time posted on Posted 18 Days Ago job requisition id R0092691We're looking for motivated, engaged people to help make everyone's journeys better.Position Summary:Reporting directly to the Senior Manager, you will be responsible for the hands-on oversight of an intense logistics and...

  • Only 24h Left Healthcare Security Officer

    2 weeks ago

    Halifax, Nova Scotia, Canada CareerArc Full time

    OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CAREDo you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm...

  • Only 24h Left SDET, GFT

    3 weeks ago

    Halifax, Nova Scotia, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWHAT IS THE OPPORTUNITY?Global Functions Technology (GFT) is part of RBC's Technology and Operations division. GFT's impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial...

  • Payroll & Benefits Coordinator, Shared Services (Only 24h Left)

    3 weeks ago

    Halifax, Nova Scotia, Canada Njoyn Full time

    If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.We are searching for a Payroll & Benefits Coordinator, Shared...

  • Residence Dining Hall Manager

    7 days ago

    Halifax, Nova Scotia, Canada Aramark Full time

    Job Description Join the hospitality group at Dalhousie University  Aramark is hiring a full-time Residence Dining Manager to operate and manage the O'Brien dining halls.  The Residence Dining Manager is responsible for providing operational assistance by overseeing all activities and supervising and directing all supervisory and front- line employees in...

  • Residence Dining Hall Manager

    23 hours ago

    Halifax, Nova Scotia, Canada ARAMARK Canada Full time

    Job Description Join the hospitality group at Dalhousie University Aramark is hiring a full-time Residence Dining Manager to operate and manage the O?Brien dining halls. The Residence Dining Manager is responsible for providing operational assistance by overseeing all activities and supervising and directing all supervisory and front- line employees in the...