Administrative Support – Manufacturing

2 weeks ago

Kingsville, Ontario, Canada G. W. Goudreau Personnel Services Ltd. Full time
Pertinent Information: Full-time, steady days Monday through Friday. 8:30 A.M – 4:30 P.M (+/-). Direct hire position.

Wage: $21-24/hour.

Location: Kingsville, ON. 100% in-person position.

Job Description

Responsible for supporting the team with a variety of administrative functions as well as the timely and accurate processing of orders.

Responsibilities to include the following, but not limited to:

Order Processing

- Receiving and processing customer orders in a timely and accurate manner.
- Ensuring order details are entered correctly into the order processing system and ensuring all details are captured and communicated effectively to relevant departments.
- Collaborating with internal teams to ensure timely delivery of orders and resolving any potential issues or concerns.
- Maintaining up-to-date knowledge of product offerings, pricing, promotions, and policies.
- Providing exceptional customer service throughout the entire order process, from initial inquiry to post-purchase support.

Purchasing

- Purchasing production materials, components, equipment, MRO items, office supplies, and services utilizing new and/or existing suppliers.
- Opening and closing orders as needed to maintain inventory levels.

Administrative

- Providing administrative support to numerous teams – data entry, creating documents/reports, etc.
- Scheduling and organizing meetings, including preparing agendas and ensuring follow-up on action items.
- Handling and managing office correspondence, including emails, letters, and phone calls, ensuring that communications are routed to the appropriate parties.
- Managing office supplies inventory and replenishing as necessary.
- Managing mail and distribution of packages to appropriate individuals.
- Arranging travel accommodations.
- Assisting with special and ad-hoc projects, ensuring that timelines are met, resources are allocated effectively, and all parties are kept informed of progress.
- Other duties as assigned.

Qualifications

- High school diploma is required.
- Minimum three (3) years of previous administration, purchasing, and order processing experience.
- Must be proficient with MS Office skills, especially with MS Excel and Word for generating documents, reports, and keeping business records and databases.
- Working experience with either Quickbooks and/or Sage.
- Proficient in using order processing software/databases.
- Robust organizational and multitasking abilities.
- Highly developed communication skills, both verbal and written, are crucial as communication and coordination with other members of staff is a major part of the role.
- Detail-oriented with a focus on accuracy.
- Ability to work collaboratively in a team-oriented environment.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Exceptional problem-solving skills and the ability to handle customer complaints or inquiries with empathy and professionalism.
- Be flexible and have a positive "can do" attitude.
- Professional personal appearance with a vibrant friendly disposition is highly favored for this position.

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