Privacy Analyst

3 weeks ago

Burnaby, British Columbia, Canada Pbcsolutions Full time
PBC Solutions is looking for a Privacy Analyst to join our growing team

Please note: PBC Solutions is Headquartered in Saanichton, BC (a suburb of Victoria) and also has offices in Burnaby. We operate in a hybrid in-person and virtual environment and the successful candidate must be based in BC, with regular presence at our office in Saanichton or Burnaby.

About PBC Solutions

PBC Solutions has been recognized as one of British Columbia's Top Employers for 2025

PBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross), the #1 health benefits provider in BC. Our mandate is to design, transform, and deliver the benefits and claims administration services offered by governments and other large organizations along with our consortium partners DXC Advanced Solutions, NTT DATA, and EY.

Since the spring of 2023, PBC Solutions administers and leads the transformation and digitization of Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health. HIBC Services administers medically-necessary insured doctor and hospital services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs. In the future, the business will expand to additional public and private client work, and this role will support this business growth.

Position Summary:
Reporting to the Privacy Manager, the Privacy Analyst serves a key role for privacy compliance in the organization and is responsible for supporting the organization's privacy protection and compliance program.

Primary Duties

- Drafts and supports the drafting of privacy impact assessments.
- Responds to and investigates privacy breaches and complaints.
- Processes access to information requests in accordance with the Personal Information Protection Act.
- Provides advice and training to PBCS employees, contractors, and subcontractors on compliance with legislation, contracts, and policies related to privacy protection.
- Collaborates with stakeholders across the organization and the Ministry to create compliance tools.
- Attends cross-organizational and cross-Ministry committees.
- Exercises tact and discretion.
- Supports responses to BC's Office of the Information and Privacy Commissioner or other applicable Regulators.
- Supports proactive and routine disclosure processes.
- Reviews and provides advice on proposals for disclosures of personal information.
- Supports a positive client relationship.
- Other duties as assigned.

Required Education and Experience

- University bachelor's degree in a related field, such as information management, archives, public policy, or law.
- Expertise in the interpretation and application of privacy legislation such as BC's Freedom of Information and Protection of Privacy Act.
- Knowledge of the interpretation and application of the Personal Information Protection Act, and applicable privacy-related legislation, regulations, standards, and policies for a private sector organization in British Columbia.
- Minimum of 3 years of experience working in access to information or working in policy and procedure development, or performing compliance investigations.
- Experience drafting policies and procedures.
- Experience leading meetings with multiple parties.
- An equivalent combination of education and experience may be considered.

Preferred Experience

- Demonstrated experience performing, reviewing, and facilitating privacy impact assessments.
- Experience working for the public sector.
- Demonstrated experience responding to and investigating privacy breaches.
- Experience delivering privacy or access to information training.
- Experience drafting privacy or access procedures and guides.

Knowledge, Skills and Abilities

- Demonstrated ability to work independently and in a team environment.
- Attention to detail.
- Excellent time management and organizational skills.
- Demonstrated experience performing analysis and drafting reports.
- Ability to work with a variety of stakeholders.
- Diplomacy and tact.
- Excellent writing and communication skills.
- Knowledge and experience working in records or data management.
- Demonstrated knowledge of records management principles.

Travel / Work Location: PBC Solutions is Headquartered in Saanichton, BC (a suburb of Victoria) and also has offices in Burnaby. We operate in a hybrid in-person and virtual environment and the successful candidate must be based in BC with the ability to come into the office regularly.

What's in it for you
We offer market competitive total compensation, including an annual incentive bonus plan and market-based salaries. The base salary range for this position is $61,800 - $92,800 annually. Placement in the salary range will be determined by the level of experience and expertise based on corporate guidelines, with the goal to ensure market competitiveness and internal equity.

We offer a robust health & dental benefits plan, with flexible options that will meet you and your family's needs. We also offer generous vacation and paid leaves along with a Defined Benefit Pension Plan (PSPP), for all eligible employees.

We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender or gender identity, sexual orientation, religion, ability, education level, parental status, or socioeconomic status.

PBC Solutions is an equal opportunity employer and welcomes applications from all qualified candidates.

To request an accommodation in completing this application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to hr@pbcsolutions.ca

Does this opportunity resonate with you?
Are you seeking a work environment that will challenge you, provide stretch opportunities, and support your success and growth? Then you've found your ideal work environment - Apply today please We'd love to talk with you to explore this opportunity further with you.

Please note, if selected for this opportunity, you will be required to undergo a background check in accordance with PBC Solutions policies.

We sincerely thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.

This posting will be open until filled. We will start reviewing applications on February 20, 2025.

How we work:
Our Guiding Principles
Honesty– We will be truthful. We will create a safe environment to communicate proactively, openly and with respect. We will be transparent and genuine with our interests.
Integrity– We will act consistently to do the right thing and ensure our words and actions align. Embracing opportunities and challenges, we will live our shared values and vision.
Reciprocity- We will strive for fair and balanced exchanges leveraging our unique strengths and resources, recognizing this requires an ongoing give and take. We will win and lose as one.
Autonomy– We respect and acknowledge the interests of each party. We trust each other to make decisions and act based on our diverse strengths to achieve our mutually desired outcomes.
Loyalty– We will be bold, brave, and committed to our relationship. As partners, we will advocate for one another, celebrate our successes, and have each other's back through our challenges.
Equity– We commit to a balanced partnership. We will make decisions and act based on a fair assessment of capabilities, risks, constraints, and opportunities to achieve mutual success.

Our Intended Behaviours
Communication– We actively communicate in a timely, open, respectful, and responsive manner with the intent to gain understanding and find solutions.
Flexibility – We will be agile, adaptable, and creative to enable responsive service delivery and embrace challenges and change with an open-minded and positive attitude.
Perspective– We seek to understand interests, assumptions, actions, and diverse backgrounds by actively sharing and exploring all points of view.
Focus – We will use our Shared Vision as our North Star to evaluate, prioritize, and deliver successful results.
Trust & Confidence – We lead with trust. We consistently behave in ways that earn and inspire confidence by being credible, reliable, and transparent even when vulnerable.
Feedback – No surprises. We will maintain a strong relationship through timely, purposeful feedback in a safe, respectful, and collaborative environment.
Solution-oriented – We see possibilities rather than limitations. We use our diverse capabilities to develop options to resolve our challenges.
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