Bistro Team Leader

3 weeks ago

Penticton, British Columbia, Canada Nature's Fare Markets Full time
THIS IS AN INTERNAL POSTING

***The successful candidate will be scheduled 32 - 40 hours per week, and must be available to work AM/PM, weekdays and weekends anywhere from 6am to 7pm.***

Regular Store Hours
Mon – Sat 8:00am – 7:00pm
Sun 9:00am – 7:00pm

BISTRO Team Leader (FOOD SERVICEs)

In our Bistro, we are passionately creating delicious food made with carefully chosen organic, local sustainable ingredients: fresh produce, ethically raised and grass-fed meat and dairy, and products without additives or preservatives. Our customers love our fresh juices and smoothies, gourmet sandwiches and wraps, salads, hearty soups, entrées, and an array of baked goods. And, of course, we offer tasty options for a variety of food preferences including vegan, vegetarian, gluten-free and paleo diets.

The Bistro Team Leader is responsible for helping lead the team through living and promoting our five Core Values as well as maintaining the day-to-day operations within the department. The Bistro Supervisor is responsible for delegating tasks, ensuring outstanding customer service, exceptional product quality and a positive team environment.

PERKS:

- Competitive wages starting at $19.50 - 22.50/hr, experience dependent
- Up to 25% store discount
- Education allowance
- Free swag (products, food, clothing + more)
- Share in some laughs, air high-fives, and fun each day

WHAT WE ARE LOOKING FOR:

- A passion for organic food and natural medicine and love of the retail and grocery industry
- Strong, effective leadership abilities
- Excellent communication skills
- Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Bistro department
- Strong problem solving, and decision-making skills
- An eye for merchandising and the ability to assist in managing inventory
- High energy with the ability to work in a fast-paced environment
- Ability and desire to lead by example and create a positive, supportive working environment
- Desire to support the Bistro Manager by actively working to meet standards of operations
- Desire to motivate and train team members
- Minimum of 2 years' experience in a supervisor role
- Previous food service or restaurant experience considered a strong asset
- Food Safe Certified
- Strong organizational skills
- Strong work ethic
- Interpersonal skills
- Effective communicator
- Ability to work under time constraints
- Able to delegate and direct the work of others
- Knowledge of the retail environments
- Ability to work as part of a team

WHAT YOU'LL BE DOING:

- Maintains a strong working relationship with the Bistro Manager, ensuring effective communication throughout the day on department priorities.
- Set priorities and the pace for the day for the rest of the team
- Coaches team members and helps drives selling and promotion within the department throughout the day
- Train and promote the standard of Customer Service expected by all bistro employees
- Assists with creating task lists with the Bistro Manager
- Facilitates production of in-store prepared items
- Ensures all staff are up to date with products and ingredients trainings
- Ensures all department checklists are completed
- Follows up with staff regarding daily production tasks
- Assists in training of new team members
- Provides regular coaching and guidance for bistro employees
- Adopts and encourages a positive environment
- Assists with recording and monitoring spillage, sending spillage reports on a weekly basis, as needed
- Other duties may be assigned, as needed

Put your passion into work that matters with a growing, BC-based company committed to be a better company for our customers, our employees, and the planet. We'll surround you with a great team and a supportive learning environment where you can grow and thrive.

Nature's Fare Markets is an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated, and respected.

Apply online today

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