Operations Team Administrator/Coordinator
2 weeks ago
About the Role:
Strik Baldinelli Moniz Ltd. (SBM) is growing - and with growth comes opportunity.
The MEP Division is seeking a Team Administrative Coordinator to help ensure our people are engaged, supported, and equipped to do their best work.
This key position supports the division to operate efficiently while ensuring Employee Leads and employees are supported. Working alongside our Employee Leads (ELs), Project Leads (PLs), and HR, you'll help manage the systems that keep our people connected and our teams running smoothly - from onboarding and training coordination to engagement and performance.
Duties and Responsibilities:
1. Training and Development
- Coordinate training and professional development programs specific to the MEP Division.
- Track certifications, CPD hours, and training completion.
- Pair mentors and mentees and organize regular check‑ins.
- Support ELs and PLs in identifying skill gaps and coordinating training needs.
- Maintain alignment with SBM's corporate training programs and Core Values: Drive, Humility and Balance.
2. Employee Engagement & Culture
- Plan and coordinate team events, recognition initiatives, and engagement programs that align with SBM's corporate Rewards & Recognition framework.
- Partner with Employee Leads to document quarterly employee check‑ins and support action items.
- Assist to identify training tools, resources to support employees.
- Champion a positive, connected, and balanced work culture across all MEP offices, guided by SBM's core values.
3. Onboarding & Offboarding
- Coordinate MEP‑specific onboarding to ensure new hires have a consistent, high‑quality experience following corporate onboarding.
- Maintain onboarding checklists, division‑specific training schedules, and welcome materials.
- Support offboarding and feedback to help identify trends and opportunities for improvement within the MEP Division.
4. Performance & Operations Support
- Coordinate performance review schedules, tracking, and follow‑up for MEP staff.
- Review weekly timesheets for completeness and general accuracy flagging issues to ELs and PLs.
- Track utilization and support leaders with resource planning insights.
- Assist with documenting and refining internal processes, templates, and standards for the MEP Division.
5. Leadership and Collaboration
- Provide regular updates and reports to MEP leadership on staff metrics (training, utilization, engagement).
- Support succession planning and assist in identifying skills gaps or development needs.
- Collaborate closely with SBM's HR team to ensure alignment with company‑wide policies, programs, and strategic goals.
Qualifications & Skills:
- 3+ years of experience in administration, HR coordination, training, or people operations.
- Post secondary education in a relevant field is an asset.
- Strong organizational and communication skills with the ability to manage multiple priorities.
- Approachable, proactive, and capable of building trust across diverse teams.
- Experience with Deltek Vantagepoint ERP, MS Teams, and project management tools is a plus.
- A background in supporting technical or engineering professionals is considered an advantage, though this is not a technical position.
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