Customer Experience Specialist
6 days ago
We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.
Responsibilities:
• Accurately process customer orders and manage data entry tasks to ensure seamless operations.
• Address client inquiries and resolve any issues with attention to detail and efficiency.
• Utilize Matrix software and other tools to track and manage order fulfillment processes.
• Collaborate with team members to maintain a positive and productive office environment.
• Monitor and ensure the accuracy of customer records and documentation.
• Support the finance team by adhering to company policies for vacation and sick day tracking.
• Coordinate with clients and internal departments to ensure timely delivery of products.
• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.
• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.
• Identify opportunities for internal growth and contribute to the overall success of the company.
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Customer Experience
4 days ago
Markham, Canada Tomauri Inc. Full time**Job Overview** We are seeking a PC gaming enthusiast with a passion for providing great customer experiences to join our dynamic team in the role of **Customer Experience & Community Specialist**. This hybrid role is perfect for someone who loves PC gaming and has a knack for building relationships with customers both online and offline. You will be the...
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Customer Experience Specialist
5 days ago
Markham, Ontario, Canada Dealer-FX Full timeWho We AreSince 2007, Dealer-FX has transformed how automotive retailers manage their service operations and interact with consumers. Through advanced data integrations and mobile technology, Dealer-FX streamlines processes and communication for automotive service departments while delivering convenience, transparency, and trust to consumers. Dealer-FX is a...
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Markham, Canada Zwilling J.A. Henckels Canada Ltd Full timeA leading kitchenware company is seeking a Bilingual Customer Service Specialist for their team in Markham, Ontario. This role involves providing excellent customer service for inquiries about products, maintaining customer records, and working closely with various internal teams. The ideal candidate has a minimum of 2-3 years experience in customer service,...
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Customer Experience
3 days ago
Markham, Canada Enghouse Full timeEnghouse Interactive is seeking a highly motivated and customer-focused professional to join our team as a **CX and Renewals Specialist**. In this role, you will be instrumental in providing exceptional support to our B2B clients, assisting with product renewals, and fostering long-term relationships. You will work closely with our sales, support, and...
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Reimbursement & Customer Experience Specialist
2 weeks ago
Markham, Canada Bayshore HealthCare Full time**ABOUT THIS ROLE**: Our Reimbursement & Customer Experience Specialist within the Diabetes Express department will support patients by providing an ultimate customer experience. This fast paced and rewarding role is ideal for self-motivated individuals who want to expand their experience in the health care industry. Our mission is to go above and beyond...
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Markham, Canada Bayshore HealthCare Full timeABOUT THIS ROLE Our Customer Experience Specialist within the Diabetes Express department will support patients by providing an ultimate customer experience. This fast paced and rewarding role is ideal for self-motivated individuals who want to expand their experience in the health care industry. Our mission is to go above and beyond with each interaction...
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Call Centre Customer Experience Specialist
2 weeks ago
Markham, Canada Max Advanced Brakes Full time**Max Advanced Brakes** is a retailer and distributor of automotive brake parts with a mission to make stopping power simple for consumers. We specialize in brake pads, rotors, and related accessories which are manufactured to the highest quality of original equipment manufacturer (OEM) specifications. By investing in technology, our people, consumer...
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Markham, Canada Weins Canada Full timeAn automotive group in York Region is looking for a Delivery Specialist to maximize vehicle delivery efficiency and customer satisfaction. Candidates should have a valid driver’s license, an exceptional customer service attitude, and effective communication skills. The role includes coordinating documentation and ensuring the vehicle is prepped for...
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Markham, Canada Weins Canada Full timeAn automotive group in York Region is looking for a Delivery Specialist to maximize vehicle delivery efficiency and customer satisfaction. Candidates should have a valid driver’s license, an exceptional customer service attitude, and effective communication skills. The role includes coordinating documentation and ensuring the vehicle is prepped for...
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Customer Relations Specialist
24 hours ago
Markham, Canada Porsche Centre Markham Full timeCustomer Relations Specialist Porsche Centre Markham Markham ON L3P 3M2 Are you a people person with exceptional communication skills, a passion for problem-solving, and a dedication to delivering outstanding customer service? If you're ready to be the voice of our company and help customers with a smile, we have the perfect opportunity for you! We're...
