Booking Specialist

- We have an opening for a Bookings Specialist position. - Location: Note: online applications accepted only. - Schedule: TBD - Requirements: Hospitality, customer service, strong communication, MS Office, attention to detail - Pay Range: $22.00 per hour. The salary range represents Compass Group Canada’s pay grade range for this position in the primary work location. Actual compensation will be determined based on factors such as skills, experience, qualifications, and geographic market conditions. The range disclosed does not reflect total compensation, which may include benefits or other incentives where applicable. This position is eligible for an Employee Referral Bonus If you know someone that is qualified for this role, please use the job search in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on referral tracking. For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1498361. Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations Voted Glassdoor's Employee Choice Awards - Best Places to work. This is R/A. Job Summary How you will make an impact: You will assist guests with venue bookings, catering details, pricing, and room availability, while managing various administrative tasks such as billing, event coordination, and team communication. You’ll also handle last-minute changes and other duties as needed. As a Bookings Specialist you will: - Have a pleasant, calm and friendly manner; a good memory; initiative; exhibit innovation, creativity, and flexibility; and foremost, a winning attitude. - Be able to work as a team as well as an individual. - Be able to work well "on the fly" and take direction from management team as it comes. - Have a strong attention to detail. - Confident with Microsoft Office programs. - Excellent corporate phone and email etiquette. - High level of food & beverage knowledge. - Knowledge of event room set ups and layouts. - Excellent communication skills and the ability to speak, read and write fluent English. - Maintain a professional attitude and proper uniform when on-site. - Keep front desk clean and organized. - Help clients that might have inquiries in person or over the phone. - Enter billing information daily. Highlight any parts that still require information or updates that are not currently available (i.e., Consumption for receptions). - Communicate last minute changes to the team in a timely manner. - Update and maintain multiple excel spreadsheets and data trackers. - Assist team with respective duties as necessary. - Maintain catering files and communicate orders and updates with caterers and in-house kitchen. About you: - Minimum of 1 year of events or bookings experience. - Ideally a minimum of 2 years of food & beverage industry experience. - Able to communicate effectively and possess strong customer service skills. - Able to work independently and as part of a team. - Demonstrated skills in planning, organizing, problem solving and completing multiple tasks with priority and deadline. - Able to work a flexible schedule, including occasional evenings. Benefits for all associates - Retirement Plan - Associate Shopping Program - Health and Wellness Programs - Discount Marketplace - Identity Theft Protection - Pet Insurance - Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time benefits - Medical - Dental - Vision - Life Insurance/AD - Disability Insurance - Commuter Benefits - Employee Assistance Program - Flexible Spending Accounts (FSAs) Safety & Policies - The use of medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer. - The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. - The use of slip-resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. #J-18808-Ljbffr