Store Manager Canada
4 weeks ago
Why work just anywhere, when you can work at Journeys?
A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career.
To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.
Key Responsibilities- Meet and exceed store and personal sales goals and standards of performance
- Recruit, interview, and hire high-caliber employees with in-store needs
- Train and develop a successful sales team
- Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
- Ensure that all company initiatives are properly implemented and to the standard of the company direction
- Conduct monthly performance reviews
- Recognize talented staff and develop them for growth within the company
- Supervise and manage all aspects of daily store operations
- Supervise and manage all aspects of Loss Prevention practices
- Plan weekly staffing schedules in compliance with schedules policy
- Provide a fun, full service experience to all customers
- Resolve customer issues effectively
- Understand the Journeys culture and demonstrate it to the team
- 1–2 years retail sales experience
- Excellent interpersonal and customer service skills
- Desire to succeed in fast-paced retail environment
- Willingness to learn
- Completion of all training programs leading up to Manager in Training position or equivalent training
- Ability to work 45 hours per week
- Ability to work night and weekend shifts
- Ability to climb, reach, bend, and lift up to 50 pounds
- Stand for long periods of time
- Must be at least 18 years of age
Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.
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