Store Lead

2 weeks ago

Cambridge, Ontario, Canada The Children's Place Part time
Store Lead - Cambridge Centre - Part time

Store Lead - Cambridge Centre - Part time

Location: Cambridge, Ontario

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

- Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
- Partner with Store Manager to address performance concerns with associates
- Support and participate in all company training and development initiatives
- Foster a positive work environment and provide direct, objective feedback in a timely manner
- Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
- Motivate and inspire associates to build brand loyalty and create a positive store environment for both internal and external customers
- Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
- Represent the company in a professional and positive manner
- Support the management team to maximize productivity through operational and product knowledge, customer service, and participating in and completing key store initiatives
- Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience and driving store profitability while leveraging payroll
- Process payroll weekly
- Modify schedule based on business climate
- Help maintain a clean, organized, and efficient stockroom, adhering to set policies
- Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

- High school diploma or equivalent
- 1-3 years previous retail experience
- Must be at least 18 years of age

Skills and Behaviors:

- Excellent customer engagement
- Detail oriented
- Ability to prioritize tasks
- Ability to work in a team environment
- Ability to give and receive performance-based feedback
- Embrace self-development
- Effective communicator
- Adaptable and flexible to changing priorities
- Excellent time management, planning, and organization skills
- Proficient in Microsoft Office
- Ability to adapt to and learn internal applications
- Ability to work a flexible schedule, including weekends, to meet business needs
- Ability to maneuver on the sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

About Us

Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team

We are proud to be the largest pure-play children's specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children's PLACE, Gymboree, Sugar & Jade, and PJ PLACE.

If you are eager to learn and work in a diverse, inclusive, fast-paced, and engaging work environment, please review our current list of openings and apply today

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