Quality & Process Specialist

3 weeks ago

Ottawa, Ontario, Canada BWX Technologies, Inc. Full time
At BWXT Nuclear Energy Canada Inc. (BWXT NEC), we are committed to excellence in every business initiative. With over 500 workers across locations in Peterborough, Toronto, and Arnprior, BWXT NEC supplies nuclear fuel and fuel channel components, services, equipment and parts for the CANDU nuclear power industry.

We are currently seeking a Quality & Process Specialist for our location in Peterborough, Ontario. The Quality & Process Specialist will support the Fuel Manufacturing Group by providing expertise in Quality Assurance, process qualification, and optimization to drive continuous improvement in order to align with quality and business growth objectives.

RESPONSIBILITIES:

Quality Assurance:

- Perform responsibilities documented in the QA Program Policies & Procedures both at the Fuel Operations level and Business Management System level.
- Develop and maintain general knowledge of existing and proposed regulations. Provide technical guidance to employees and management.
- Define employee training needs and select training tools. Develop, deliver, or coordinate training and/or participate in the selection of qualified individuals to deliver training and verify delivery of training as per the training program.
- Support QA programs and record keeping systems (i.e. Gensuite, Billing System, MLR, JDE Learning Management System) for worker training, routine tasks, worker concerns, action items and event reporting.
- Participate in Material Review Boards and investigations addressing control of Non-conforming product.
- Support the Management of Change program for the Fuel Assembly by reviewing Fuel Assembly Change Control Notices and ensuring QA compliance to related actions are completed as per program requirements.
- Participate in the issue resolution process related to quality investigations; develop detailed reports based on root cause analysis, recommend solutions, assist in implementation of corrective actions, follow-up where required.
- Active involvement and/or leadership of various committees on-site (i.e. Policy Committee, Workplace Safety Committee, Ergonomics Committee).
- Assist with business proposals by collecting relevant QA information.
- Interface effectively with all levels within the company as well as organizations outside of the business (i.e. Regulators).
- Assist with the maintenance of QA program software.
- Promote various safety initiatives and demonstrate a "safety first" mindset.
- Provide QA Orientation training for all new hires and ensure the QA Orientation program is kept up-to-date.

Project & Continuous Process Improvement:

- Support fuel operations projects by ensuring alignment of qualification plans with customer requirements and company objectives.
- Assist project leads in qualifying new and existing processes to ensure compliance with quality standards & the change management program.
- Identify & contribute to continuous process improvement initiatives to enhance efficiency, reliability, and product quality.
- Collaborate with cross-functional teams to drive business growth through operational excellence.
- Collect and analyze process data to support decision-making and qualification activities.
- Provide technical guidance and documentation for process improvements and qualifications.

Development Activities:

- Develop & Analyze data trends to identify areas for quality improvement across multiple processes.
- Develop and implement quality dashboards to monitor key performance metrics. Continuously refine dashboards and tools to improve accuracy and usability.
- Utilize AI-driven tools to enhance quality/process control & improvement initiatives. Collaborate with cross-functional teams to integrate AI solutions into manufacturing processes.
- Ensure AI-based tools align with business quality and compliance requirements & provide training and support for teams using AI-driven quality improvement tools.

Supervisory Responsibilities:

- May be required to provide supervisory oversight during specific projects, ensuring adherence to quality standards.
- Coordinates team activities, supporting project execution, and ensuring that quality and process control measures are effectively implemented.
- Acts as a point of escalation for quality-related issues, providing direction and support to project teams as needed.

QUALIFICATIONS:

- Post-secondary education in a related field or minimum 5 years direct QA experience. Post-secondary education in engineering preferred.
- Self-motivated, enthusiastic team player with excellent written and verbal communication skills.
- Knowledge of applicable QA regulations and standards.
- Proven analytical ability.
- Knowledge of Canada Labour Code Part II.
- Proficient with MS Office software.
- Knowledge of ISO 9001 & CSA N299 standards.
- Prior experience working in a unionized environment is preferred.
- Must be available for on-call periods.

The base salary range for this position in Ontario at the start of employment is expected to be between $89,000.00 and $139,000.00 per year. However, the base salary offered is based on local job market factors and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of participation in these benefit plans will be provided at such time the selected job candidate receives an offer of employment.

Learn more about how BWXT employs nuclear technology to solve some of the world's most important problems. BWXT's capabilities video showcases our innovation in commercial nuclear power, addressing climate change, as well as our advanced nuclear medicine products treating patients around the world. We are People Strong. Innovation Driven.

BWXT Nuclear Energy Canada Inc. embraces diversity of thought, values individuality, encourages new perspectives and provides equal opportunity in employment for all qualified employees and applicants without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or a record suspended or any other category protected by federal law. BWXT Nuclear Energy Canada Inc. is committed to fostering an accessible, fair, and inclusive environment where all employees are able to access goods while being respected and supported. If you require accommodations during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact Human Resources.

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