Intake Legal Assistant, Casual B002-23
2 weeks ago
POSITION: INTAKE LEGAL ASSISTANT – CASUAL (until March 31, 2024)
LOCATION: VANCOUVER
COMPETITION NO: B002-23
DATE POSTED: April 4, 2023
CLOSING DATE: ON-GOING
STARTING DATE: ASAP
SALARY: Job Class 10 ($28.41 - $32.41 hourly)
HOURS OF WORK: Monday to Friday, 8:30 am – 4:30 pm, on an as-needed basis
Legal Aid BC is committed to making equity, diversity, and inclusion part of everything we do. We seek staff from all backgrounds and experiences to help build the future of legal aid.
PRIMARY FUNCTION:
To provide front-line contact and intake services to the public, provide legal information, verified legal advice, assess eligibility for legal aid, and may provide legal secretarial and administrative support to staff lawyer(s) and paralegal(s).
DUTIES:
1. PROVIDE RECEPTION AND INTAKE SERVICES:
1. Answer visitor and telephone enquiries; provide information on services offered or direct to other community resources.
2. Identify legal problem/urgency: give legal information/verified legal advice; check conflicts; make appointments.
3. Interview applicants for legal aid; assess client information; determine needs/urgency; determine coverage and eligibility for legal aid.
2. ISSUE LEGAL AID CONTRACTS:
1. Appoint duty counsel in local courts, prepare roster.
2. Contact lawyers to arrange representation for clients; issue contracts to private bar lawyers, staff lawyer(s)/paralegal(s), or other agencies.
3. Enter data into client management system; process files.
4. Respond to follow-up requests/problems regarding duty counsel and contracts.
3. PERFORM DUTIES RELATING TO CLIENT CASE FILES:
1. Provide legal secretarial support to staff lawyer(s) and paralegal(s).
2. Use word processor to produce correspondence, legal documents.
3. Open/maintain/close case files; maintain filing system.
4. Draft routine correspondence and legal documents; obtain crown particulars.
5. Maintain bring forward system and limitation diary.
6. Ensure back-up of computer files.
4. PERFORM OFFICE ADMINISTRATIVE DUTIES:
1. Order pamphlets/office supplies.
2. Ensure office equipment is operational.
3. Orient casual and new staff.
4. Ensure office is secured daily.
5. PERFORM OTHER RELATED DUTIES:
1. Perform other related duties, as required.
QUALIFICATIONS:
Basic requirements:
- Grade 12 education supplemented by courses in Law, Criminology, Sociology, or related discipline.
- Minimum 2 years relevant experience.
- MS Word – Basic Level.
- OR an equivalent combination of education and experience.
Rated requirements:
- Knowledge of court and tribunal procedures.
- Knowledge of registry practice and procedures, and civil law rules related to poverty law.
- Knowledge of community resources and other social services agencies.
- Ability to work effectively with a wide range of people.
- Ability to deal with distressed, demanding and/or hostile clients.
- Ability to work independently and as part of a team.
- Excellent interpersonal and communication skills.
- Must be discreet and able to manage confidential information.
This competition requires the candidate to complete the following tests:
- Criminal Record Check (CRC).
- Security clearance check by BC Corrections.
We offer:
- 35 hour work week.
- Four weeks paid vacation to start.
- Excellent employee benefits package.
- Support for training and development.
- Employee and family assistance counseling program.
- Generous leave provisions.
- Flexible hybrid work arrangement for some positions.
We would like to thank all external applicants for their interest but regret that only those shortlisted will be contacted.
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