Senior ITSM Process Architect

2 weeks ago


Toronto, Canada Deloitte Canada Full time

A leading professional services firm in Toronto, Ontario is seeking an ITSM Senior Analyst to enhance IT service management processes. You will design, optimize, and implement ITSM solutions, ensuring compliance with best practices. Candidates should have 5-8 years of related experience, strong ITIL knowledge, and proficiency in ServiceNow. This role offers a flexible remote work model and a comprehensive total rewards package, including competitive salary and benefits.
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