Product Application Specialist/Business Development

Career Opportunities with E.
B. Horsman & Son Helping our communities thrive. Are you ready for new challenges and new opportunities? Join our team Current job opportunities are posted here as they become available. Product Application Specialist/Business Development We are strong, nimble, and growing EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since the 1900s. At E.
B. Horsman & Son, we're committed to a workplace where everyone belongs. If you're qualified, we'd like to hear from you.

What we offer
- Birthday off
- Health, dental, and employee assistance program benefits
- Annual profit-sharing
- Employee share ownership program (ESOP)
- RRSP matching after 1 year of employment
- Access to EBH University for personal & professional growth Located at 7223 68 Ave NW, Edmonton, AB, this full-time position has a Monday-to-Friday schedule, 40 hours per week. Why this role matters The Product Application Specialist/Business Development role is split between technical support and business development, serving as a trusted technical resource while supporting customer growth and sales initiatives. The role serves as the dedicated technical expert supporting customers, Account Managers, Business Developers, Technical Inside Sales, and branch teams across Alberta and Saskatchewan. This role is responsible for providing application expertise, troubleshooting, commissioning support, technical training, and customer solutions that help expand our Automation &Controls business while delivering an exceptional customer experience. The role also supports business development initiatives by identifying new customer opportunities, expanding market presence, and contributing to sales growth across the region. What to expect in the role Technical Support & Application Expertise
- Serve as the primary technical resource for Alberta and Saskatchewan.
- Provide application support, troubleshooting, product selection guidance, and commissioning assistance.
- Research and develop solutions that address customer application requirements.
- Support product setup, configuration, testing, and validation activities.
- Conduct bench testing, troubleshooting, and RMA support as required.
- Stay current on automation, controls, instrumentation, and process measurement technologies. Customer & Project Support
- Build and maintain positive relationships with customers through exceptional service and technical expertise.
- Support customers throughout the project lifecycle, including specification, implementation, commissioning, and post-project follow-up.
- Participate in customer meetings virtually and onsite.
- Work directly with customers to gather information required for technical proposals and solutions.
- Travel throughout Alberta and Saskatchewan to provide onsite technical support when required. Business Development
- Proactively identify and engage potential new customers to grow Automation & Controls sales opportunities across Alberta and Saskatchewan.
- Partner with Account Managers and Business Developers to develop and execute account growth strategies.
- Identify opportunities to expand market share within existing and prospective customer accounts.
- Conduct customer visits to uncover application challenges, project opportunities, and emerging business needs.
- Promote E.
B. Horsman's Automation & Controls solutions through networking, customer outreach, supplier engagement, and industry events.
- Support the development of sales pipelines by generating and qualifying leads for the sales team.
- Partner with Account Managers and Business Developers on customer visits to provide technical expertise and application support.
- Assist with technical quotations, validating product specifications, and confirming part numbers.
- Support Technical Inside Sales with product inquiries, pricing requests, and customer opportunities.
- Develop solutions that expand product adoption within existing customer accounts.
- Identify and forward sales opportunities and leads to Account Managers and Business Developers. Training & Knowledge Sharing
- Deliver technical presentations, Lunch & Learn sessions, and customer training events.
- Lead Automation Labs and technical demonstrations.
- Provide internal technical training and product knowledge support.
- Partner with suppliers and manufacturer representatives to deliver customer education and training initiatives. Quality & Internal Collaboration
- Work closely with Business Development, Technical Inside Sales, and branch teams to deliver customer solutions.
- Support quality initiatives by identifying, documenting, and helping resolve pr