Acting Superintendent

Position Summary

Under the general supervision of the Deputy Chief – EMS Operations (City), is responsible for ensuring the operational readiness of the EMS system and, through direct interaction, monitors, evaluates and supervises paramedics.

Major Responsibilities

- Manages the scheduling of paramedics for the platoons.

- Participates in the hiring, termination, evaluation and discipline of employees.

- Ensures base supplies are delivered to and stocked to an adequate level and forwards orders to the main office.

- Monitors and ensures paramedics comply with Basic and Advanced Life Support Patient Care Standards, Occupational Health and Safety Act and regulations, Ambulance Act and regulations, all relevant acts and regulations that may relate to the paramedic daily duties and obligations, and Emergency Medical Service and Corporate Policy and Procedures.

- Investigates accidents, WSIB claims, and public complaints; provides a written investigation report as required.

- Works co-operatively with Central Ambulance Communications Centre, base hospital, Ministry of Health, other health care service agencies, and City departments.

- Prepares and delivers training programs and service educational requirements as a Service Instructor.

- Carries out operational duties as assigned and performs the duties of Service Duty Officer.

- Responds to emergencies as directed by CACC.

- Performs other duties as may be assigned.

Qualifications

Education/Experience

- Must be qualified as an A-EMCA and have a minimum of five (5) years experience as a paramedic

- Knowledge of land ambulance legislation, regulations, and current practices pertaining to land ambulance services and personnel

Skills/Abilities

- Excellent interpersonal skills and the ability to relate to the public, staff and associated health care providers

- Must be at an intermediate level in word processing and spreadsheets

- Must possess superior analytical, multi-tasking, organization, customer service, and teamwork skills.

- Must possess and maintain a valid Ontario Class ‘F’ driver’s licence or equivalent

- Must meet the definition of a competent driver as defined by the Corporation

- Competent within the meaning of the Occupational Health and Safety Act

Assets

- Qualifications as an Advanced Care Paramedic would be an asset

- Management or lead hand experience would be an asset

- A basic skill level in access and internet would be an asset

Conditions of Employment

- Successful completion of the Paramedic Physical Agility Evaluation (Arcon) is required

- Must remain a competent driver as defined by the Corporation

- May be required to provide a successful driver’s record (uncertified)

- Must undergo a successful Police Vulnerable Sector Check (PVSC)

Leadership Competencies

- Strategic Approach (Level 3) – Understands and aligns current actions with the Corporation’s vision, mission, principles, values, and strategic direction

- Political Acumen (Level 3) – Understands and uses formal and informal structures/networks

- Innovation & Continuous Improvement (Level 3) – Encourages ideas to improve the quality of work and implements new approaches

- Inspiring, Motivating & Developing (Level 3) – Provides encouragement and instruction and shares advice and expertise

- Decision Making (Level 3) – Makes decisions in situations based on established processes/procedures

- Collaboration & Partnerships (Level 3) – Develops and maintains positive internal and external relationships

- Inclusion & Respect (Level 3) – Builds inclusion and respect into service development and delivery

- Communication (Level 3) – Ensures information is communicated to others who should be kept informed

- Business Acumen (Level 3) – Operates effectively within business systems processes

- Planning, Coordination & Execution (Level 3) – Develops plans, monitors, and ensures work goals are achieved

- Legislative & Procedural Compliance (Level 3) – Complies with the legislative requirements, policies, procedures, and practices

General Information

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.

Ontario Human Rights Code

It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

- Photos

- Any certificates that have photo identification

- Driver’s licences

- Police records checks

Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.

Accommodation

Reasonable accommodations are available upon request for all parts of the recruitment process.

Privacy

Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866

The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together

Watch this video to learn more about our City at:

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