Strategic Account Manager

As a Strategic Account Manager, you will be responsible for owning and growing a portfolio of accounts across North America. In this farmer role, you’ll partner with executive-level stakeholders to drive renewals, expansions, and upsell/cross-sell opportunities. You will lead Quarterly Business Reviews (QBRs), build long-term strategic account plans, and act as a trusted advisor across the full product suite. Reporting directly to the Chief Revenue Officer (CRO), you’ll collaborate closely with Customer Success, Product, and Implementation teams to deliver measurable customer outcomes. This is a remote position with approximately 25% travel across North America. The role offers a base salary of $83,050 to $99,500, with uncapped commissions and other perks.

COMPENSATION & BENEFITS

- Base Salary: $83,050 – $99,500 plus uncapped commission

- On-Target Earnings: $166,100 to $199,000

- Health Benefits

- RSP Matching

- Laptop & Cell Phone

- Company Social Events

THE COMPANY & CULTURE

Our client, founded in 1982 and headquartered in Mississauga, Ontario, is a leading provider of SaaS solutions for the heavy equipment, construction, and industrial sectors. They empower equipment dealers, rental companies, and contractors across North America to streamline operations, improve asset utilization, and drive business growth through innovative technology. The company is recognized for its commitment to customer success, continuous product innovation, and industry expertise. They foster a supportive, inclusive culture that values employee well-being, collaboration, and professional growth. The company encourages innovation, celebrates achievements, and supports ongoing learning and development. Employees are empowered to make an impact, contribute to a positive workplace, and participate in community initiatives.

OFFICE LOCATION AND SALES TERRITORY

- Head Office: Mississauga, ON

- Remote-based role with quarterly in-office meetings

- Sales Territory: North America (Canada & U.S.)

- This role requires approximately 25% travel across North America, including occasional overnight trips for client meetings and industry events.

EXPERIENCE, BACKGROUND & EDUCATION REQUIREMENTS

- 7+ years of B2B SaaS account management experience, with a strong record of owning and growing large, complex enterprise accounts through renewals, expansions, and upsells.

- Background in construction equipment, heavy equipment rental, or related industrial technology sectors strongly preferred; Caterpillar dealership experience considered a plus.

KEY RESPONSIBILITIES

- Manage and grow a portfolio of existing SaaS accounts through renewals, upsells, and cross-sells.

- Build and maintain executive-level relationships, leading QBRs and strategic account plans.

- Lead negotiations and renewals to protect and expand recurring revenue.

- Partner with internal teams (Customer Success, Product, Implementation) to ensure client success.

- Travel up to 25% across North America, including occasional overnight trips.

THE PRODUCT / SERVICE / SOLUTION

Our client provides a cloud-based SaaS platform purpose-built for equipment rental, dealerships, sales, and service businesses. The platform integrates:

- CRM & Quoting

- Rental Management

- Service & Parts

- Fleet & Asset Tracking

TECHNICAL SKILLS

- Excel - Basic

- PowerPoint - Basic

- MS Word - Basic

WHY YOU SHOULD APPLY

- Join a fast-growing SaaS company backed by private equity, scaling at 25–50% annually.

- Manage strategic, high-value accounts across North America with strong executive-level exposure.

- Competitive compensation: Base salary with uncapped commissions.

- Work in a collaborative, growth-oriented culture with clear career advancement opportunities.

- Flexibility: Remote role with ~25% travel and quarterly HQ visits.

EEO STATEMENT

Our client is an equal opportunity employer committed to creating a diverse and inclusive, barrier-free workplace. They strive to provide a safe, healthy and respectful workplace where individuals are valued for their contributions. Our client encourages applications from women, aboriginal peoples, members of visible minorities, and persons with disabilities. If accommodations are required at any stage of the recruitment process, please notify us in advance at toptalent@justsalesjobs.ca.

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