Mgr, Data and Development Platforms

2 weeks ago

Vancouver, British Columbia, Canada T-Net British Columbia Full time
ICBC is seeking an experienced Manager to join the Technology Operations team and oversee the Data and Development Platforms. This role involves developing, sustaining, and optimizing platforms that foster a data-driven culture and support application development at ICBC.

As a technology manager, you will guide a cross-functional team to support diverse applications and capabilities, while also facilitating cloud transitions in alignment with ICBC's technical strategies and priorities. With a focus on platform operations, this role is ideal for a seasoned professional who can effectively influence and contribute to a complex environment. You will be a key member of our technology platforms leadership team, reporting to the Senior Manager of Software Technology Platforms.

Position Requirements:

To be successful in this role, you will bring the following skills and experience:

- Minimum of 4 years' experience managing cross-functional teams as a people leader, including coaching, hiring, development, and performance management.
- At least 6 years' experience designing, implementing, and sustaining complex data platforms for data management, analytics, and data science.
- Experience with development tools such as GitLab, JIRA, Confluence, and Jenkins, ensuring consistency across all applications.
- Experience contributing to solution architecture decisions and related documentation.
- Proven project management skills in planning and delivering small to medium-sized maintenance and application upgrade projects, including planning, tracking, monitoring, budgeting, and vendor/contract management.
- Knowledge and experience in implementing Cloud data solutions and Cloud migrations.
- Experience managing vendor and professional consultant relationships.
- Knowledge of Hypervisors, Containers, DevOps, DataOps, Disaster Recovery, and ITSM processes.
- Proven ability to build partnerships and influence stakeholder decisions at various leadership levels.
- Strong analytical and problem-solving skills, with the ability to identify and address opportunities, challenges, and risks in a complex operational environment.
- Degree in Computer Science, Engineering, or a related field.

You are an insatiable learner and thought leader whose knowledge of best practices, emerging trends, and changes will play a key part in your success in this role.

Position Highlights:

Key responsibilities in this role include:

- Guide platform teams to drive organizational change through technology transitions, delivering value to IT and business operations;
- Ensure the timely delivery of maintenance projects, releases, product upgrades, and fixes, while also providing prompt responses to compliance audit queries.
- Build and maintain trusted relationships with IT and corporate stakeholders, collaborating to provide technology solutions for business problems.
- Lead and develop a high-performance operations team, focusing on automation, inspiring continuous improvement and innovative problem-solving.
- Stay informed of technology trends, focusing on modernizing, consolidating, and simplifying the technology layer.
- Identify future technology states and play a key role in technological transitions.
- Translate stakeholder needs into sustainable technology solutions, particularly in cloud platforms, both technologically and operationally.
- Maintain strong vendor relationships and collaborate with professional service teams.
- Develop team goals and work plans, implement processes and procedures, and lead optimized service delivery while overseeing the team's budget and performance.

Position Information:

- ICBC provides comprehensive and flexible benefit coverage to all eligible employees including a defined benefit pension plan.
- Three options of health and dental coverage. Two of those options fully paid by ICBC and with access to Flex credits.
- 100% employer paid life insurance, long-term disability, and travel insurance.
- Sick leave plan - 100% of pay for a period of a maximum of 8 weeks plus 85% of your pay for a subsequent period of up to 9 weeks.
- Additional optional insurance coverages.
- Only candidates legally entitled to work in Canada will be considered for this position.

About us:

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits, and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

- Resident: you will work at your primary in-office headquarters on all scheduled work days.
- Hybrid 8: you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.
- Hybrid 10: you will work a minimum of 10 days in a 4-week period at your primary office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia.
- Mobile: you will work a significant amount of time in the field, in addition to working from an office and optionally working remotely within British Columbia.

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to accessibility_services@icbc.com - we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we've created two talent communities for Indigenous Peoples and People with Disabilities. By joining one of these communities, you'll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you're welcome to apply for jobs at ICBC whether or not you join a talent community.

To apply for this position, please click the appropriate "Apply" button (or follow the application instructions listed in the Job Description above). If more than one Apply button appears below, please select the option you prefer.

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