
Asset Control Coordinator
2 weeks ago
Asset Control Coordinator
Apply remote type Hybrid Remote locations Mississauga, Ontario, Canada Rocky View County, Alberta, Canada time type Full time posted on Posted 2 Days Ago job requisition id JR20092
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
Position Purpose
- This position implements the Asset Management strategy with the objective to maximize asset productivity, asset recovery, and deliver CHEP's value proposition to distributor customers on a cost effective basis.
- Working within a defined territory managing distributor customer accounts, this position controls and recovers CHEP equipment from key NCD's, PD's, CD's and other non-CHEP locations.
- This position provides leadership on Asset Recovery initiatives and interfaces cross-functionally to ensure best practices are being followed.
Major/Key Accountabilities
- Manages existing and new account setup for Tier 3 and 4 accounts.
- Improves asset productivity within a territory as measured by Cycle Time, FTR% and Closing Balance.
- Educates existing and new accounts on CHEP program value and CHEP pallet control, including training on myCHEP transaction reporting where necessary.
- Supporting Global Stock Audit Policy for Emitter and Distributor stocks and driving processes improvement solutions and controls to eliminate stock variances. Negotiates compensation for lost assets (LEN).
- Implements and enforces proper controls and recovery procedures.
- Maintains accurate and up to date account information and key contact information in Siebel including activity reporting.
- Escalates poor performing NCD concerns at the location and with their immediate Manager.
Qualifications
- University / College graduate preferably in Business or Logistics.
Experience
- 2 years Customer Service and/or Logistics experience.
Skills and Knowledge
- Structured, disciplined, comfortable with detail and process.
- Works well under pressure with multiple duties/deadlines, excellent time/task management.
- Strong interpersonal and influencing skills.
- Strong / confident to manage challenging underperforming accounts.
Languages
Essential
English
Desirable
French
Skills to succeed in the role
Active Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving.
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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