Care Coordinator/Business Development Rep

3 weeks ago

Toronto, Canada Qualicare, Scarborough Full time

Benefits/Perks

- Full-time hours

- Mileage

- PPE provided (Personal protective equipment)

- Competitive Wages

- Continuing education programs

- Making a difference in the lives of those dealing with medical illnesses and age-related complications

- Career Advancement

- Free education and training with QPath Career Pathways Program

Company Overview

Qualicare Homecare is looking for compassionate, caring, and reliable individuals to join our family as Care Coordinators/Business Development Rep. Qualicare location offers home care services that focus on providing the best quality of life for our clients and peace of mind for their families.

Job Summary

The Care Coordinator is accountable and responsible for evaluating client needs, overseeing and monitoring the care delivered, developing an appropriate plan of care, and ensuring the competency of caregivers. The Care Coordinator commits to participate in establishing and implementing the highest standards of care.

The Care Coordinator provides leadership and direction in all aspects of client care. She/he functions and participates in the development, implementation, monitoring, and evaluation of client programs and services while upholding Qualicare brand standards. This individual will assist in the delivery of home care services including client assessments, health education/counseling, and follow-up care.

Responsibilities

- Consults with supervisors and staff regarding clients, families, and service programs

- Ensures compliance with standards of care

- Conducts in-home assessments and creates care plans for clients

- Consults with physicians and other care providers related to client care services

- Performs supervisory visits to clients on a regular basis

- Receives intake calls and communication with clients and caregivers

- Participates in quality assurance and organization risk management programs

- Building relationships in the community

- Establish a working rapport with health care professionals

- Manages customer relations and inputs and updates information on CRM

Qualifications

- Registered Practical Nurse

- Current certificate of competence and in good standing

- Experience in home health care with strong clinical skills

- Self-directing with the ability to work with little direct supervision

- Excellent customer service skills

- Experience with direct employee supervision

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