Development Officer
4 weeks ago
Employment Type and Location: Full time, Permanent, Greater Vancouver (hybrid-remote)
Position Description
The Development Officer is a high performer responsible for effectively identifying, cultivating, soliciting, and stewarding annual and mid-level gift donors. Building and managing a robust portfolio of donors and prospects, the Development Officer is responsible for cultivating and securing gifts that will help advance CAN's wide range of programs and operations.
Reporting to the Director of Development, this high achiever will lead and play an active role in creating and implementing province-wide fundraising campaigns and initiatives. They will be accountable for meeting annual revenue objectives and are expected to spend a great deal of time directly engaging with prospects and donors. They are passionate about the cause and making a difference in the community.
Key Functions
Annual & Mid-Level Giving
- Develop and implement comprehensive plans for identifying, cultivating, soliciting, closing, and stewarding annual gifts for the assigned donor portfolio, including upgrading existing donors.
- Manage donor systems to facilitate effective transition from event donations to annual giving.
- Lead the development of mid-major level gift cultivation/stewardship events and initiatives, working in collaboration with Development Team staff members.
- Develop structure for mid-major gift level giving programs and recognition.
- Develop strategies to deepen relationships with event-based and mid-size gift donors.
- Engage in face-to-face meetings and personalized donor-based activities.
- Ensure that donors receive impeccable and personalized stewardship, through tailored correspondence, reports, and updates in a timely and professional manner.
- Develop fundraising materials such as proposals, briefing notes, presentations, appeal letters, and other documents/materials.
- Lead and coordinate strategy and debrief meetings prior to and after donor meetings.
- Conduct regular portfolio reviews to ensure that relationships are advancing, and donor development activities are on track.
- Seek opportunities to encourage annual gift supporters to participate in other development and CAN programs, such as sponsorship, fundraising events, special appeals, and hosting activities.
Fundraising & Donor Relations
- Ensure that donors receive appropriate, consistent recognition and an accounting of the impact that their gift has on community needs annually.
- Oversee donor-funded initiatives to ensure donor accountability and commitments are fulfilled by CAN.
- Work with members of the Development Team to recognize and steward donors as the gifts are received.
- Work closely with Development Director to develop and implement integrated annual fund development programs, and fundraising campaigns.
- Coordinate stewardship activities including recognition events, tours, donor wall, naming opportunities, etc.
- Work closely with Program Team to understand initiatives where philanthropy can play a role and create fundraising opportunities and proposals that inspire support.
- Keep abreast of the latest trends and techniques of charitable giving and become informed about the tax aspects of charitable gifts and new legislation and revenue rulings affecting such gifts.
- Promote a culture of philanthropy at CAN by working collaboratively with experts in fields of CAN's impact areas to support the development and deepening of relationships with annual gift donors and prospects.
Annual and Mid-Level Giving Administration & Analysis
- Measure and analyze Mid-Level Gifts and Annual Giving revenue development activities to identify areas for improvement and growth.
- Manage established procedures on Raiser's Edge database for tracking and qualifying prospects and for recording and reporting gifts and ensure that all communications, contacts, correspondence, and actions are recorded.
- Maintain integrity of development database by complying with policies and procedures for data collection and entry systems.
- Provide regular progress reports to the Director of Development.
- Identify opportunities for cross-promotion between major gift/leadership giving and annual giving.
- Identify fundraising opportunities to expand and grow development results.
Operational Planning and Budgeting
- Collaboratively set annual revenue/stewardship goals and develop an annual work plan with Development Team.
- Contribute to developing a fundraising strategy of income-generating activities for the major gift and legacy giving program, drawing on knowledge of fundraising best practices, to meet or surpass revenue goals.
- Develop and set annual budget (revenue and expense) in consultation with and approval from the Director of Development while providing regular forecasts.
- Develop and report on KPIs to monitor progress, modifying activities as needed to reach target goals.
- Evaluate and provide progress updates to colleagues at regular meetings.
- Track benchmarks and deliver on goals annually.
Qualifications & Experience
- Post-secondary degree in related discipline such as fundraising, marketing, business administration, philanthropy, or equivalent experience.
- Minimum of 3 years experience in fundraising or comprehensive relationship building experience and a successful track record.
- Strong knowledge and experience of all aspects of database management; experience with Raiser's Edge is an asset.
Knowledge, Skills & Abilities
- Highly motivated self-starter, who is results-oriented.
- Passionate about CAN and its values.
- Ability to work strategically, developing and implementing successful fundraising programs and plans.
- Excellent written, verbal, and interpersonal communications skills and ability to work with internal and external stakeholders.
- Engaging presenter and communicator.
- Ability to work autonomously and to take ownership of area of responsibility.
- Ability to be an active listener is essential.
- Ability to ask leading questions, which encourage prospects and donors to talk about themselves and their activities.
- Impeccable attention to detail.
- Excellent organizational and time management skills with the ability to balance competing priorities, complex situations, and tight deadlines.
- Comfortable with technology and strong computer skills including MS Office, P2P Platforms, Mail Out applications (such as Mail Chimp) and other fundraising platforms.
- Flexible and easily adaptable.
- Ability to represent CAN at external events.
- Highly effective interpersonal skills and collaborative team player.
- A valid BC Driver's license and own transportation.
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