Customer Service Representative
3 weeks ago
Location:
Toronto, ON, CA, M6S 2S1
Requisition Number: 193165
Job Description
Cintas is seeking a Customer Service Representative - Bilingual to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow-up to resolve customer issues; and occasional miscellaneous projects.
Skills/Qualifications
Required
- 1+ years' customer service experience
- High School Diploma/GED; Bachelor's Degree preferred
- Bilingual in English and French
Preferred
- Experience with heavy inbound and outbound calls and transferring calls
- 3+ years' business-to-business account support
- Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
- Experience with proofreading and editing documents
Benefits
Cintas provides extended health care coverage for many services not covered by the Provincial Health Care System. This coverage is provided at no cost to employee-partners. Additionally, our employee-partners enjoy:
- Competitive Pay
- Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Vacation and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their
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