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Director of Client Development
4 weeks ago
Who We Are:
SPECTRAFORCE is at the forefront of redefining the staffing, technology, and consulting sectors. Privately and diversity-owned, we're among the fastest-growing firms in the US, on a short-range mission to hit the $1B revenue mark. Our success is rooted in the principle of human connection, epitomized by our NEWJOBPHORIA ethos - the joy and freedom in work that empowers our team and clients to excel.
The Opportunity:
We are looking for a motivated and dynamic Director of Client Development to join our growing team in Toronto, Ontario.
The Director of Client Development is responsible for overseeing designated market(s)/territories and managing a Client Development team. This role is responsible for oversight of existing clients and ensuring successful expansion of client relationships to capitalize on revenue opportunities.
A Glimpse Into Your Day:
- Oversee Client Development team across specified geographic region(s)
- Hire, mentor and manage team members for optimum account performance and profitability
- Manage client performance expectations including SLA’s to ensure absolute client satisfaction
- Provide strategic, proactive improvements to current client performance
- Grow the presence of SPECTRAFORCE through building revenue, GM and market share
- Establish the budget and forecast for specified geographic region(s) annually
- Effectively manage and track revenue and gross margin goals in geographic region(s)
- Manage and monitor the P&L of the portfolio
- Identify opportunities to increase overall GM and Net Margins
- Continually explore new opportunities with clients
- Perform other duties assigned.
Who You Are:
- High school diploma/GED (Bachelor's degree preferred)
- Minimum eight (8) years professional experience required
- Minimum five (5) years staffing/agency experience
- Minimum three (3) years leading and managing a sales team
- Proven sales experience; ability to lead and expand market(s) and/or region(s)
- Demonstrated ability to increase GM and motivate team members to achieve their goals.
- Subject matter expert in account management, recruiting, hiring, mentorship, and training
- Ability to provide strategic thought leadership, build strong relationships, and handle negotiations tactfully and successfully
- Exceptional verbal, written and communication skills including proven ability to develop strong rapport and relationships quickly
- Proficient with Microsoft Office Suite
- Experience with global teams preferred
Exclusive Benefits:
- A strong cultural environment, recognized by Inc. Best Workplaces and Womens Choice Awards, with 72% female leadership.
- Unlimited PTO from your very first day guilt-free time off is our promise
- A comprehensive suite of health, dental, vision, and other insurances
- 401(k) plans with employer matching
- Reimbursements for both gym memberships and cell phone expenses*
Join Us:
Eager to make a mark? Were thrilled to meet you Start your journey to NEWJOBPHORIA. Lets embark on this exciting path together
SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.
*Please note that exact benefits and salary amounts are dependent on location, years of experience, and other factors
