Strategy & Operational Excellence Senior Manager

Strategy & Operational Excellence Senior Manager

Location: AL, US MS, US MT, US NJ, US KY, US OH, US CT, US NC, US NV, US UT, US MA, US SD, US FL, US IN, US PA, US MI, US TN, US WI, US AR, US OR, US WY, US MO, US SC, US MN, US ID, US NE, US IL, US OK, US GA, US CO, US LA, US ME, US WV, US New Brunswick, US NY, US VA, US NH, US MB, US MD, US AZ, US IA, US CA, US KS, US WA, US RI, US TX, US DE, US

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and igings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants, and bakeries around the world. The company has annual sales exceeding $4 billion and operates in 100 locations globally.

Purpose Statement

The Strategy & Operational Excellence Senior Manager is a strategic leader responsible for driving enterprise-wide alignment, prioritization, and performance tracking across high-impact initiatives. This role leads dynamic planning processes and robust governance frameworks that enable executive visibility, informed decision-making, and value realization. The Senior Manager reports to the Senior Director and partners closely with senior leadership, including the executive team, to ensure seamless coordination, strategic focus, and operational excellence. The ideal candidate demonstrates advanced financial acumen, executive presence, and exceptional communication skills to influence at the highest levels of the organization.

Strategic Planning

- Lead the development, execution, and continuous improvement of enterprise planning cycles, integrating financial, operational, and strategic objectives.

- Partner with Finance and other enabling functions to ensure strategic plans are tightly aligned with financial targets and resource allocation.

- Oversee the creation and refinement of planning templates, standards, and tools to drive consistency and clarity across all functions.

- Set and communicate planning expectations, ensuring accountability and alignment throughout the organization.

- Manage the annual planning calendar, coordinating key milestones, deliverables, and executive reviews.

- Facilitate feedback loops with stakeholders, incorporating learnings to enhance future planning cycles.

- Design and deliver training sessions to build planning capabilities and drive adoption of best practices.

- Provide expert support for plan development, acting as a trusted advisor to business leaders.

Operational Excellence

- Continuously improve governance frameworks that promote transparency, accountability, and strategic alignment across all functions.

- Coordinate input and materials for forums, including E-Team meetings, as needed.

- Lead the preparation and synthesis of executive dashboards, reports, and presentations for E-Team and board-level forums.

- Proactively identify and elevate misalignments in timing, resources, or strategic direction, recommending corrective actions to executive stakeholders.

- Partner with Director of Planning & Governance for executive team (E-Team) governance, including agenda setting, preparation of briefing materials, and follow‑up on action items.

- Ensure E-Team meetings are productive, outcomes are tracked, and decisions are communicated effectively across the enterprise.

Stakeholder Engagement & Influence

- Build peer relationships with leaders and cross‑functional teams.

- Influence without authority across global teams, contributing to performance management feedback for matrixed resources.

- Communicate effectively across all levels of the organization, fostering collaboration and clarity in the strategy process.

Leadership & Change Enablement

- Drive change management efforts related to planning and governance processes, ensuring adoption and sustainability across the enterprise.

- Champion planning maturity by identifying capability gaps and recommending solutions to elevate enterprise‑wide planning effectiveness.

Performance Monitoring & Insights

- Track, analyze, and report on planning and governance effectiveness, including KPIs and success metrics tied to strategic initiatives.

- Provide actionable insights and recommendations to senior leadership based on planning outcomes, trends, and performance data.

- Lead post‑mortem reviews and lessons learned sessions to drive continuous improvement.

Knowledge, Skills, and Experience

- Bachelor’s degree in Business Administration, Finance, or related field; MBA preferred.

- 7+ years of experience in enterprise planning, governance, or strategic operations, with at least 3 years in a senior or leadership role.

- Demonstrated financial acumen with the ability to interpret and communicate complex financial data to executive audiences.

- Proven executive presence with strong communication, presentation, and influencing skills.

- Experience with portfolio management tools, dynamic planning platforms, and executive reporting.

- Advanced analytical and problem‑solving capabilities.

- Ability to navigate ambiguity and drive clarity in complex, fast‑paced environments.

Compensation

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non‑discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range: $121,600.00 - $182,400.00

Equal Employment Opportunity

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.

Benefits

- Competitive compensation

- Paid time off

- Parental leave

- Family planning support

- Associate resource groups

- Volunteering & community impact opportunities

- Holiday gatherings

- In‑house taste tests (we are a food company after all)

Because in the company of family, all things are possible.

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