Information Technology On-site Support Technician
4 weeks ago
**Responsibilities**:
- Assist in operating the help-desk, conducting follow-ups and managing tickets
- Creating and maintaining user and partner accounts as required
- Follow diagrams and written instructions to repair a fault or set up a system as well as
maintain and update procedures
- Maintain and update inventory
- Demonstrate a proactive approach to disaster prevention, best practices, and recovery
strategies
- Recommend new ways to implement and deploy technology, secure systems and enhance
productivity
- Monitor and maintain servers and systems infrastructure
- Other duties as required
**Qualifications and Skills**
- Completion of a post-secondary Information Technology, Computer Science, or similar
program
- Knowledge of networking, switches and routing technologies an asset
- Experience with Active Directory
- Knowledge of Windows/Linux operating systems
- Experience with VPN protocols
- Knowledge of programming languages such as Python is an asset
- Strong minute/note-taking skills
- Excellent written and verbal communication skills
- Ability to work independently, with impeccable multi-tasking skills
- High degree of integrity and confidentiality when dealing with sensitive information and
materials
- A team-oriented mentality with a friendly, positive and professional attitude
**Job Types**: Full-time, Fixed term contract
Contract length: 8 months
**Salary**: From $18.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
Expected start date: 2023-09-05
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