Supervisor Quality Assurance

5 months ago

Moose Jaw, Canada GATX Full time

Overview / Aperçu:
**OUR COMPANY**:
Established on 1898, GATX is the leading global provider of railcar leasing and service to customers throughout North America, Europe, and India. Through Trifleet, we own, lease, and manage a global fleet of tank containers. Jointly with Rolls-Royce plc, we also own one of the largest aircraft spare engine leasing portfolios in the world. Across all our businesses, we provide innovative, unparalleled service that enables our customers to transport what matters safely and sustainably, while championing the well-being of our employees and communities.

**Position Purpose**:
Reporting to the Quality Assurance Manager, the Quality Assurance Supervisor will support the management and execution of the quality program and its components to ensure compliance to regulatory, GATX and customer requirements. This position will also support research and analysis of quality and maintenance related issues and implementation of quality improvements at the facility. Provides direction and motivation to the workforce to ensure performance metrics are achieved. Ensures consistent and fair administration of employee policies and procedures.

Responsibilities / Responsabilités:
**Key Activities**

**% Time Spent**
- Technical Resource
- Function as a technical resource for GATX personnel throughout the facility
- Participate on cross-functional teams to evaluate, define, and improve our processes to ensure alignment and achievement of GATX initiatives

30%
- Training
- Perform Quality Training (qualifications, document updates, etc.)
- Maintain the Quality training database, training records and employee certifications
- Act as Weld Facilitator for the facility, as needed

30%
- Gauge Management
- Manage gauge calibration records
- Perform calibrations, as needed
- Provide oversight to ensure calibration requirements are known and adhered to

20%
- Auditing
- Serve as liaison for external audits
- Perform internal audits to confirm compliance with GATX, regulatory and customer requirements
- Develop reports and supporting details presenting audit results
- Work with applicable individuals to devise and implement actions to correct deficiencies and follow up on those actions to ensure effectiveness

20%

**Interaction**:
The individual in this position will interact with all levels of personnel throughout both the service center and the organization. The primary focus of this position is serving as a technical resource to ensure railcar repairs and all related activities are in compliance with documented repair guidelines prepared by regulatory agencies, railcar engineers and customers. This position may have direct reports.

Qualifications / Qualification:
**Education and/or Experience Required (including certifications)**:

- Minimum of high school diploma or equivalent.
- Minimum of three (3) years of relevant experience.
- VT certification or the ability to gain this certification.
- Ongoing training combining both online and offsite resources.
- Advanced computer skills, including experience or the ability to be proficient with the following systems:

- MS Office Suite (Word, Excel, and PowerPoint)
- LCA
- MMS
- Shop Portal
- ECM
- MIS
- SEM
- SharePoint
- Railinc
- ETQ
- GAGEpack
- Power BI
- PeopleSoft
- AAR circulars

**Key Competencies (non-technical behavioral skills, i.e. presentation, negotiation, customer service skills), in priority order**:

- Supports a respectful and inclusive work environment.
- Ability to read and interpret technical documents such as QA Documents, IO instructions, FM instructions, work orders, drawings, AAR Field Manual and AAR MSRPs
- Ability to train individuals and effectively communicate technical requirements
- Excellent interpersonal skills with the ability to communicate at all levels of the organization

**Other (i.e., physical requirements, travel, etc. that is not covered above)**:
This position requires moderate physical activity. While performing the duties of this position, the employee is regularly required to stand, walk, stoop, climb, kneel and crouch.

This position requires minor travel.

**NOTE**: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

**GATX embraces diversity, and we are proud to be an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.**

**GATX Moose Jaw is located on Treaty 4 Territory, the original lands of the Cree, Ojibwe, Saulteaux, Dakota, Lakota and Nakota and the traditional homeland of the Métis. We pay our respect to the First Nations and

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