Logistic Support Agent

5 months ago

Lasalle, Canada Fuel Transport Inc Full time

There's a moment when it all comes together. When a complicated challenge turns into a creative solution. When a problem turns into an opportunity. We live for those moments.

Here at Fuel, creativity is what drives us forward. We want the outliers. The non-conformists. The game-changers. And that's where you come in. To transform the face of logistics, we need your help. This is not just a job, it's a lifestyle. We want you to be excited about the work you're doing and the company you're doing it for. And if challenges arise? That's ok - rise to the challenge. No two days are exactly the same and that's what makes working at Fuel so gratifying.

Fuel Transport is presently expanding rapidly and looking to hire a **Logistic Support Agent** in its Head Office in LaSalle.

Rise to the challenge. Find your Fuel.

**Job Summary**:

- Answer and support all inquiries from internal Logistic Account Specialists and Dispatchers.
- Coordinate and confirm scheduled appointments with internal team, carriers, suppliers and clients.
- Enter and verify shipment tenders.
- Monitor and follow-up on on-time pickup and delivery.
- Prepare and provide daily tracing reports as required.
- Communicating orders, movement instructions, load movements, and other information to dispatchers, carriers and customers.
- Recording, maintaining and providing shipment arrival & departure information.
- Timely status information updates; documenting service performance and equipment tracking.
- Any other task requested related to scanning, documentation support, fax, and photocopies as a general support to the well-being of the operation.

**Attributes**:

- Advanced data entry skills.
- Good analytical and fast decision-making abilities.
- Dynamic, good communication and customer service oriented.
- Good and fast execution and able to multitask.
- Good learning and organization abilities.

**Education & Qualifications**:

- Bachelor, DEC or High school diploma with at least one (1) to three (3) years of experience in a similar type of position, ideally in a logistic work environment or customer service.
- Excellent verbal, reading comprehension and writing skills in French and English.
- Intermediate to advance with IT systems (Office Suites, Internet and TMW system).

**Pay, benefits, perks and more**:
We’re not like the others, nor do we care to be. You are an investment and from day one, we treat you as such. Easily accessible by car or public transit, our dynamic work environment is high-energy and fun. Our competitive comp packages include comprehensive benefit plans and generous paid time off, and our company sponsored events and other creative perks are all designed with our valued employees in mind.

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