Program Assistant, Settlement Services

2 weeks ago

Vancouver, Canada YMCA of GREATER VANCOUVER Full time

**Position Title**: Program Assistant

**Location**: Robert Lee YMCA (955 Burrard St, Vancouver, BC) This position will work in-person.

**Hiring Range**: In review

**Start Date**: As soon as possible

**End date**:March 31, 2024 *_Possibility of extension pending funding_

**Terms**: Full-time
- 35 hr/week. Shifts will vary and will include evening and weekends will be required as per program needs.

**Reports To**:Supervisor, Settlement Services

**Nature & Scope**:
**Major Responsibilities**:

- Provide budget support through purchase of office and program supplies
- Respond to program inquiries
- Volunteer onboarding: process reference checks, register for trainings, and keep track of documents
- Maintain database integrity through accurate collection of information.
- Process new memberships, renewals, changes and overall maintenance of memberships.
- Perform other related duties as required and be flexible to a changing work environment.
- On-site support for programs when staff are on vacation or sick
- Create and maintain reports and files
- Identify areas of concern and problem solve regarding administrative responsibilities
- Maintain and update computerized files, inventories and database systems
- Organize, send, and receive office courier and mail

**Qualifications/Experience**:

- Combination of education and experience in related field
- A minimum of 1 years’ experience in an administrative assistant role.
- Experience maintaining & working with databases.
- Demonstrate a high level of organizational, administrative, and customer service skills
- Detail oriented while managing multiple tasks at once
- Proficient with Microsoft Office (Excel, Word, and Publisher)
- Salesforce experience an asset
- Excellent verbal and written communication skills
- Proficiency in a second language an asset
- Ability to work independently and in a team environment
- Take initiative and manage time effectively in a fast paced changing environment
- Analytical and problem solving skills
- Three successful Reference Checks
- **Situation**:

- YMCA BC is a charity dedicated to strengthening the foundations of community, by nurturing the potential of children, teens & young adults, promoting healthy lifestyles, fostering a sense of social responsibility and delivering lasting personal & social change to grow in spirit, mind, and body.Since January 2023, YMCA of Northern British Columbia, YMCA-YWCA of Kamloops and YMCA of Greater Vancouver are officially one association, with one mission to strengthen our impact for communities across British Columbia. We are YMCA BC - Even Stronger Together. This transition marks a new chapter in our long-standing history of building communities, transforming lives, and connecting people of all ages, stages, backgrounds and abilities, to unique opportunities to learn, grow, and reach their potential.YMCA BC provides services in health, fitness & aquatics, child care, camping, employment & community services to over 150,000 participants annually.
- **Competencies**:
**Leading Self**
- Evolve in Professional Capability - Commit to being better
- Achieve Excellence and Authenticity - Show up with the best version of you

**Leading Others**
- Develop the Potential in Others - Help people grow and lead
- Create a Culture of Connection - Build bridges between people and partners

**Leading Mission**
- Think and Act Strategically - Make good decisions and act on them
- Make an Intentional Impact - Advance the strength and cause of the Y

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