Cannabis Sales Associate
2 months ago
**At Puffin's customer service is our 1# priority and our mission. As a member of the Puffins Budtending team you will be expected to live our mission and provide great customer service. We expect our staff to lead with passion and be their absolute best.**
Our mission is to deliver high quality Cannabis and enhance our customers buying experience in a knowledgeable and friendly manner. Our company's core value lies with our employees and the experience they create for our customers. We are committed to providing outstanding customer service, making it our advantage over our competition. If you are a team player, enjoy sales and continual learning and development we may have a position for you.
KEY RESPONSIBILITIES
- Maintain and demonstrate professional work ethics, moral integrity and a positive attitude at all times. Demonstrate high levels of integrity and personal responsibility. Open to feedback, coaching and continuous improvement. Ability to manage competing priorities in a fast-paced environment
- Provide excellent customer service and demonstrate that customer service is a priority. Responds to guests in a friendly manner with an appropriate sense of urgency. Suggests products and complimentary items appropriately. Resolves guest concerns and complaints in a friendly manner
- Excellent knowledge of Cannabis products and regulations. Follow standards and guidelines when preparing and explaining products. Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation. Demonstrate a high level of cannabis knowledge and curate experiences
- Perform reception duties as needed
- Check Identification and/or credentials of guests
- Follow proper sales procedures using point of sales system
- Develop and share ways for continuous improvement within the organization
- Support with inventory management
- Other duties as required
- Postural & Physical Demand Requirements: Frequent reaching above waist, chest and shoulder level as well as below waist level. Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger controls etc,). Continuous standing. Occasional lifting required.
Minimum Job Entry Requirements:
- High school diploma or GED required *Requirement*
- Must be at least 19 years of age *Requirement*
- CannSell certification *Requirement*
- Criminal background check *Requirement*
- A passion for Cannabis related products and being part of bringing it to a regulated market
- Retail sales experience
- Excellent communication skills (written, verbal, composure)
- Must be flexible with hours of work and be comfortable with ever changing duties
Only those chosen will be contacted for an interview, thank you for your interest.
**Job Types**: Full-time, Permanent
**Salary**: $15.50-$21.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
Supplemental pay types:
- Overtime pay
COVID-19 considerations:
Curbside pickup is available. All touched surfaces are constanstly disinfected.
Work Location: In person
Expected start date: 2023-09-10
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