Field Service Technician
3 days ago
**Field Service Technician - Western Canada**
Ishida Canada Inc. is the Canadian subsidiary for weighing, packaging and food processing equipment manufactured by Ishida Co., Ltd. Ishida is a Japanese, multinational corporation and a global leader in the weighing and packaging industry.
The position is as follows but is not limited to:
**Duties & Responsibilities**
- To be able to perform Service calls in the field with confidence and a professional manner with a customer first attitude.
- Install and train customers on scales, over-wrappers & labellers, including software.
- Repair and troubleshoot various scale, labelling & wrapping service requirements.
- Perform preventative maintenance on equipment.
- Maintain proper parts inventory.
- Phone support troubleshooting.
- Scheduled on call shifts for weekends and holidays.
- Understanding scale programing and product software will be part of your duties.
- Dealer support - Assisting, supporting and training of our service partners as necessary.
- Bench repairs in office, as well as setting up machines for W&M approvals.
- Assisting with minor office duties including shipping/receiving.
**Field Service Technician - Western Canada**
**Skills and Qualifications**
- A dedicated career person who is consistent and hardworking.
- Must possess strong troubleshooting abilities on mechanical equipment.
- Computer and a technical background are required including basic Microsoft knowledge.
- Must have a Valid and clean driver’s license. Drivers abstract will be required.
- Be willing to perform afterhours support when needed.
- An electrical and/or mechanical background on equipment or computers is required.
- Being a team player, as we are a small group of people so being able to work cohesively with your coworkers is a must.
- Strong organizational skills - planning, scheduling and multitasking.
**Compensation Package**:
- Salary position based on experience
- Car Allowance
- Gas Card for company use
- All expenses paid
- Great Benefits package including Dental, Medical, Life Insurance and more.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekend availability
Supplemental pay types:
- Overtime pay
COVID-19 considerations:
All customers are required to wear a mask, common surfaces are cleaned regularly
Licence/Certification:
- drivers licence (required)
Willingness to travel:
- 50% (required)
Work Location: On the road
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