International Quality Assurance

3 weeks ago


Thunder Bay, Canada Confederation College Full time

Posting Type
I/O (Initiatives and Opportunities) (Temporary) - Support Staff Only

End Date (if applicable)
09/25/2025

Classification Title
FT Support Staff G

Pay Band
G

Min Salary
$30.87

Max Salary
$35.77

Position Summary
The incumbent actively contributes to improving the effectiveness and enhancing the continuous quality improvement efforts of Confederation College as they pertain to international education. They will work within the framework of the College’s Strategic Plan, the Ontario Standards of Practice for International Education ( SPIE ) & the objective, requirements and quality assurance mechanisms that have been identified. They will gather, coordinate, and complete reviews and trend analyses of activity metrics for all agent and international partners, tracking performance and ensuring that recruitment targets are met and due process is documented and followed. They will gather, coordinate and complete reviews and trend analyses of activity metrics for all activities at the IEC, ensuring College and SPIE standards are met or exceeded. They will ensure compliance with the five quality assurance standards identified in SPIE, ensuring all evidence is clearly and consistently documented, providing these to the College’s Quality Assurance team, especially during audit. They will be the first point of contact for any existing or local international student seeking to enroll in a new program at Confederation College.

Location/Campus
Thunder Bay Campus

Education

Minimum level of formal education required for the position
4 year degree or equivalent

Specific course(s), certification, qualification, formal training or accreditation required for the position
No additional requirements

Additional Requirements

Field(s) of Study
Business, Project Management, or alternative related field

Experience

Typical number of years of experience, in addition to the necessary education level, required to perform the responsibilities of the position
Minimum of three (3) years

Type of Experience

International education, particularly working with agent partners

Developing & implementing performance management processes

Creating process mapping and/or resulting documentation & flowcharts for users

Advising international students

Demonstrated ability to work independently and take initiative

Ability to critically analyse qualitative and quantitative information

Advanced skills utilizing Microsoft Excel

Exceptional organizational & intercultural communication skills

Project management certification is an asset

Posting Detail Information

Posting Number
SU-F-23-61P

Close Date
09/10/2023

Hours of Work
35 hrs/week

Shift Type



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