Beauty Expert

3 weeks ago

Vancouver, Canada Clarins Canada Inc Full time

Ready to bring passion into your career?
Clarins is not only a fast-growing, leading beauty company, we’re also a committed, family-owned enterprise with a fiercely independent and pioneering spirit. As one of the top skin care companies worldwide, with a strong position in Europe and America and growth accelerating in Asia.
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story? We are looking for a Beauty Advisor in North Vancouver - 1-2 days per week (Thursday is mandatory).
The Beauty Expert is an Ambassador of the Clarins brand. The individual is responsible to achieve sales targets while conducting personalized consultations and providing excellent customer service in line with the Clarins values.
**What you’ll do**:
In an environment where we want to offer an exceptional quality service to consumers, we have set key priorities in line with the Group Strategy
- Consistently deliver extraordinary service to all customers
- Exceed all sales and service personal goals and targets
- Exceed all Clarins sales and service goals and targets
- Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
- Share expert level of product knowledge with entire store selling team
- Maintain solid relationships with buyer, vendor, and selling manager
- Drive Clarins sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
- Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
- Perform floor recovery, visual merchandising, price change, and related sales support tasks
- Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
- Resolve all customer service issues and partner with selling management on any issues outside of guidelines
- Perform other duties, as assigned.

**You are**:
Customer oriented, result driven, passionate about our brand and the cosmetics industry, and self -motivated, with a sense of priority and the ability to make things happen.
**You have**:

- Beauty-related experience and/or retail experience;
- Passion and curiosity for beauty and sales driven;
- Proven ability to exceed sales targets
- Highly collaborative; working with and through others in a team-oriented environment
- Able to work in a fast-paced environment that requires a high degree of multi-tasking with mínimal supervision
- Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
- Minimum of two or more years experience in a commission-based sales environment
- Prior retail sales experience in a luxury environment preferred
- Positive attitude and integrity;
- Flexible availabilities;
- Great time management skills and punctuality;
- Excellent interpersonal skills;
- Have a valid driver’s license and a vehicle.

If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us

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