Client Services Representative
3 months ago
Eagleview is looking to hire a Client Service Representative with availability between Monday to Saturday. Shifts can range between 8am and 8pm and a usual week is 4 x 10 hour days. Looking for flexibility to work evenings and Saturdays when needed.
Job Description: This in-clinic position requires a great amount of flexibility. The Client Service Representative serves clients by greeting, welcoming, and directing them appropriately, by notifying veterinary staff of patient arrivals, and by answering telephone inquiries. Maintaining patient records and medical information, creating a positive and professional relationship between the clinic and its clients/patients, and upkeeping a safe and clean reception area by all is important. In addition, the Client Service Representative is responsible for maintaining the continuity by documenting all client communications, patient activities, and continuing needs.
Requirements for this position:
- Must have a genuine love of animals
- Attention to detail & efficient
- Problem Solving Skills
- The ability to take constructive criticism
- Work well in a team environment
- Ability to create connections with clients and build relationships
- Ensure the security and safety of all pets
- Lift objects or pets at least 50lbs
- Have the ability to learn and understand basic medical terminology and minor procedures
Knowledge around veterinary equipment, basic office equipment, and cleaning equipment is an asset. This position is suited to someone who can express compassion, sympathy, and professionalism during high-stress situations. Our team is passsionate, caring, and take care of each other.
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