Water Meter Clerk
3 weeks ago
**Posted On**:
March 12, 2024 at 12:00 PM
**Water Meter Clerk (Full-Time)**
**Temporary (Approximately 9 months)**
**JOB POSTING ID 24E-12**
Applications are invited for the position of Water Meter Clerk within the City of North Bay’s Finance Department. Under the direction of the Manager, Tax and Water, the Clerk acts as the primary customer service representative for water meter/consumption enquiries, and is responsible for water billing including adjustment, corrections and Public Works charges. The Clerk performs daily analysis and troubleshooting of the Risk Assessment Reports from the Fixed Area Network (N_Sight) water meter reading data for irregularities, and meter reading accuracy. The Clerk prepares and posts journal entries for adjustments to the water and sewer accounts.
**Qualifications**:
- Grade 12 Education
- Three (3) years’ experience in areas of administration, analysis, customer service
- Demonstrated excellence in customer service skills and experience
- Demonstrated ability to communicate and deal effectively with the public
- Knowledge of computerized billing and customer service systems
- Demonstrated ability to run system integrations and trouble shooting
- Knowledge of the water billing system and tax billing system
- Proven ability to perform day to day activities independently and with limited or no supervision
- Excellent analytical skills
**Assets**:
- Familiarity with Fixed Area Network (FAN), Automatic Meter Reading (AMR) and Meter Interface Unit (MIU) technologies
**Hours of Work**:8:30 am to 4:30 pm - Monday to Friday (37.5 hours per week)
**Environment**:Unionized
**Hourly Rate**: $28.88 per hour
Accommodation will be provided in all parts of the hiring process as required under the City of North Bay’s Accessibility Policy. We encourage applicants to make their needs known to Human Resources in advance.
An Equal Opportunity Employer
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