Jpm Payments- Merchant Services- Account Executive

3 weeks ago

North York, Canada JPMorgan Chase Bank, N.A. Full time

J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.
Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.

**Account Executive - Small Business Sales**

As an Account Executive - Small Business Sales, you will be responsible for meeting monthly and annual revenue goals by selling a suite of commerce solutions to our current and prospective merchant partners via telephone.

**Specific Responsibilities Include:
- Develop an in-depth understanding of client current needs and future strategy
- Anticipate client and internal needs, challenges and proactive engagement of appropriate partners for solutioning
- Uses comprehensive product/program knowledge to provide strategies and suggested improvements on ways to optimize and differentiate client experience/solutions
- Gain solid understanding of products and acquire expert knowledge of platforms
- Understand internal credit processes and advance working relationship with credit partners
- Conducting pricing analysis and supporting the development of pricing strategy/recommendations
- Maintain constructive engagement with control functions, knowing your risk parameters, guidelines and responsibilities, proactive engagement with management on noteworthy risk events; escalation and resolution of potential control issues.
- Drive and/or support ad hoc projects for clients
- Recommend and promote client solutions while working within established risk parameters
- Interact directly with clients to address requests, coordinate and actively participate in client meetings
- Act as a team lead and first level of escalation as well as provide new hire training assistance and mentoring
- Responsible for all UAT testing across SMB sales
- Work with all high value/complex customers(integrated/ecommerce/VAR)
- Work key vertical with specialized language skills

**Qualifications**:

- Generally at least 5 years of Financial Services or B2B (business to business) sales experience or 1 year of payment processing experience.
- University degree preferred
- Fluency in Mandarin and Cantonese preferred
- Strong telesales ability, Exceptional written and verbal communication skills
- Merchant Services Industry experience a plus
- Strong Time management, organizational and planning skills and ability to manage multiple priorities concurrently
- Focused and detail-oriented
- Strong quantitative skills as well as high proficiency in Excel, PowerPoint
- Superior partnership skills, and ability to work with teams across multiple functions
- Ability to help identify innovative solutions to best serve customers
- Ability to mobilize internal networks and resources
- Good work ethics

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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