Security Supervisor
6 months ago
The Forks North Portage Partnership is home to a fast paced, fun and welcoming environment, that is community oriented, collaborative, and innovative. The business of the Partnership is to provide as many reasons as possible for people to ‘live, work and play in the downtown.’ We are looking for customer service focused individuals who share a love for our community.
The Security Supervisor will work with the front-line security team to support with the operations of our Forks site. This person will be “on the ground” with front-line teams, to ensure our visitors experience a safe and welcoming site. If you are eager to build meaningful connections with our community, and to work with a diverse team of fun and dedicated individuals, we encourage you to apply.
**The Security Supervisor is someone who**:
- Maintains a valid security licence, First Aid Level C, and Smart Choices certifications.
- Possesses a strong knowledge of security fundamentals.
- Has 5+ years of security industry experience. Previous supervisory experience an asset.
- Has strong written and verbal communication skills.
- Is a humble, self-aware leader with a focus on fostering professional services and team engagement.
- Possesses strong organizational skills and has fluent knowledge in Microsoft Office Suite.
- Is able to walk, sit, stand, kneel, travel stairs, and ride a bike for extended periods of time. This includes time spent in the heat, rain, and cold temperatures.
- Has a flexible schedule to accommodate daytime, evening, weekend, and holiday shifts.
**The Security Supervisor will support in all of the following areas**:
- Hire, train, and provide overall guidance to the security team.
- Plan and assign duties to ensure proper execution of responsibilities.
- Attend regular leadership meetings and cascade relevant information to the security team.
- Conduct regular staff check-ins to provide support and stay informed on team needs.
- Attend the site during off hours to address emergent situations as needed.
- Maintain and update security operation schedules to ensure 24/7 coverage.
- Maintain records and documentation related to security equipment, uniforms, and incidents.
- Maintain a professional department that is dedicated to optimizing visitor and staff experiences.
- Resolve escalated incidents using a person’s centered approach to security.
The Forks is the city’s meeting place, open and accessible to all. We want our team to be reflective of the community we are honoured to call home. We are actively seeking a diverse mix of talented people who want to do their best work. The Forks North Portage as an employer is focused on equality and inclusivity in our hiring practices. We support diversity of race, gender, sexual orientation, physical or mental ability, religion, ethnicity, and nationality. We strongly encourage those who identify as BIPOC and/or 2SLGBTQ+ to apply.
**Job Types**: Full-time, Permanent
**Salary**: $45,000.00-$55,000.00 per year
**Benefits**:
- Commuter benefits
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (preferred)
**Experience**:
- security guard: 5 years (required)
- Supervising: 1 year (preferred)
Licence/Certification:
- Security Guard Licence (required)
- First Aid Certification (preferred)
Work Location: In person
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