Security Supervisor

6 months ago


Winnipeg, Canada Edison Properties Full time

**Job Summary**:
The Security Supervisor is responsible for the direct supervision of security officers and contracted security guards, preparing and maintaining shift work schedules, reviewing and conducting thorough incident investigations, training security staff, patrolling, and assisting in operational policy development. The role involves overseeing the comprehensive safety and security measures for Fort Garry Place, 185 Smith Street, and the Mobile Security Unit. It includes a focus on ensuring the safety of the property, tenants, and guests is a top priority.

**Main Responsibilities**:
**Patrolling**
- Ensures that all required areas are locked and re-opened at the appropriate set times.
- Responds to individuals found loitering in buildings.
- Writes shift reports, work orders etc.
- Maintains up-to-date knowledge of Standard Operating Procedures.
- Oversees work of the outsourced security services team, ensuring duties are completed as required.
- Monitors cameras and follows protocol as disturbances and discrepancies are noted.
- Investigates incidents and/or customer complaints and compile data for accurate reporting and follow-up

**Emergency Response**
- Responds to fire alarms and deals with the fire department.
- Responds to emergencies (break-ins, parking machine breakdown, water tank burst, etc.).

**Customer Focus**
- Assists with Parkade issues (i.e. lost ticket, direct to pay station).
- Assists tenants who have lost their keys or access card.
- Assists Furnished Suite guests checking in when required.

**Management & Leadership**
- Responsible for approval of timesheets, vacation requests, and administrative tasks for the team.
- Provides day-to-day leadership to the team including hiring, training, coaching, mentoring, and performance management (including discipline).
- Builds, manages, and maintains a high-performance team through effective coaching, development, and demonstration of Edison’s Values.
- Sets high standards and establishes accountabilities and measures of performance consistent with Edison’s objectives and values.
- Uses collaboration to achieve consensus with cross-functional teams.
- Communicates with the team regarding changes in process, updates, reports, feedback, and issues of importance to this team.

**Other duties as assigned**

**Job Requirements**:

- Education: High School Graduate or Equivalent; successful completion of a certified Manitoba Security Guard Basic Training course.
- Valid Permanent Manitoba Security Guard License.
- Require 3 years of experience, preferably in an in-house security position, plus 2 years at a supervisory level.
- Clear Criminal Records Check, Vulnerable Sector Check required and to be maintained.
- First Aid, Nonviolent Crisis Intervention training considered an asset.
- Must have previous experience with CCTV systems.
- Word and Excel proficient.
- Personal Protective Equipment required: Safety boots (uniform provided).
- Available to work days, evenings, nights, and weekends, working 11 and 12 hour shifts.
- Must be in good physical condition as there is extensive foot patrolling.
- Ability to communicate effectively in English both verbally and in writing.

**Other Benefits**

Satisfaction and fun are something we strive for in our work environment, so we offer a friendly and positive work environment along with competitive pay and comprehensive benefits (**_that include health, health care spending account, dental, group life, long-term disability, and a group DPSP/RRSP matching program_**).

**To Apply


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