Office Administrator

2 weeks ago


Richmond, Canada Richmond Counselling & Wellness Full time

**Richmond Counselling & Wellness** is seeking to add a full-time, permanent position of **Office Administrator** to support the running of our growing clinic.

We are a busy counselling practice seeking a **team-orientated individual** who has **experience** working within an administrative and client care role. We are seeking a warm, caring and friendly, organized, and dedicated individual to assist our clients and Therapist Associates. We are the largest counselling clinic in Richmond with room for growth and we are seeking the right Administrator to be a valuable member of our team.

**Job Overview**

This position **works independently** to provide a variety of administrative and client/Therapist Associate care services. For great client care and Therapist support, we require someone with excellent English communication and interpersonal skills, good written communication skills who is an outstanding problem-solver, possessing strong organizational skills, the ability to deal with members of the public and other healthcare professionals, and the ability to keep important and sensitive information confidential at all times.

**Accountabilities**
- Be On-Site to Welcome clients _In-Person_, do Check-Ins, Take Payments, and Issue Receipts during busiest office hours
- Conducting Intake Interviews to help match client needs with Therapist Associates
- Obtaining all necessary documentation and Consents for therapy to commence
- Maintaining Client Records and Therapist Associate files
- Uploading Client Records to digital platform (JaneApp)
- Billing and Invoicing, using the Jane platform,
- Take Payment using Moneris and issue receipts to clients
- Tracking Outstanding Invoices and Submitting Invoices to Third Parties Payers such as CVAP, Autism Funding Unit, ICBC, etc.
- Helping to Managing Bookings and Schedules of nine therapists
- Auditing Therapist Associates invoices submitted for reimbursement
- Scheduling Consultations and communication with other healthcare providers/ organizations/ institutions
- Preparing, posting, and managing Social Media Postings on Facebook / Instagram
- Scheduling, preparing and participating in New Therapist Associate Interviews
- Onboarding and Training New Therapist Associates, and record keeping of contracts
- Managing office supplies and inventories

**Job Requirements**
- Excellent communication skills in English and currently residing in the Lower Mainland
- Secondary school graduation and some Post-Secondary training or classes
- 1 year related Administrative Experience working in an Office Setting in Canada
- Experience and Proficiency in JaneApp, Microsoft Word, Excel, Outlook, Dropbox
- Basic Accounting Skill - ability to Audit Therapist Associates invoices to the clinic

**Behavioural competencies**
- Service orientation/ customer service
- Coordination and Organization
- Teamwork and Cooperation
- Problem-solving
- Task Initiation and ability to work independently
- Attention to Detail
- Professional Demeanor with all Interactions as the frontline Face of the Clinic

**What the clinic can offer**
- We have a collegial, supportive and enjoyable work environment and we work collaboratively together and genuinely like each other
- Excellent work-life balance
- Competitive pay of $23 to $25/hr based on experience
- Paid Leave and access to Extended Medical
- Team support from Clinical Directors

How to apply?

**Job Types**: Full-time, Permanent

**Salary**: $23.00-$25.00 per hour

**Benefits**:

- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Expected start date: 2023-02-13



  • Richmond, Canada Canadian Office Supplies Full time

    Join Our Team: Warehouse Operations/Administrative Assistant Needed! Are you seeking an exciting opportunity to contribute your skills in both a warehouse and office environment? Look no further! Canadian Office Supplies is a locally owned company that prioritizes its people and values their growth. Since 1989, we have been supplying office and computer...


  • Richmond, Canada Canadian Office Supplies Full time

    Join Our Team: Warehouse Operations/Administrative Assistant Needed! Are you seeking an exciting opportunity to contribute your skills in both a warehouse and office environment? Look no further! Canadian Office Supplies is a locally owned company that prioritizes its people and values their growth. Since 1989, we have been supplying office and computer...


  • Richmond, Canada Richmond Centre for Disability Full time

    **DESCRIPTION**: We are seeking a highly organized and detail-oriented Office Administrator to join our team. The Office Administrator will play a crucial role in ensuring the smooth operation of our office and providing administrative support to staff. **SCOPE**: **KEY Responsibilities**: - Coordinate office activities and operations to secure efficiency...


  • Richmond, Canada Viva Pharmaceutical Inc. Full time

    **Office Administrator** **Responsibilities** - Organize office and assist associates in ways that optimize procedures - Sort and distribute communications in a timely manner - Create and update records ensuring accuracy and validity of information - Schedule and plan meetings and appointments - Monitor level of supplies and handle shortages - Resolve...


  • Richmond, Canada Seaville Transport Full time

    Overview: We are seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will play a crucial role in ensuring the smooth and efficient operation of our office. This is a full-time position with opportunities for growth and development. **Responsibilities**: - Provide administrative support to...


  • Richmond, Canada Daily Fresh shellfish Inc. Full time

    Overview: **Responsibilities**: - Manage office activities and operations to ensure efficiency - Answer and direct phone calls using proper phone etiquette - Maintain office supplies inventory and place orders when necessary - Organize and schedule appointments - Assist in organizing and maintaining files and records - Provide administrative support to...


  • Richmond, Canada Canadian Office Supplies Full time

    Canadian Office Supplies was established in 1989 based on the principles of quality and integrity. We have been supplying office and computer supplies to corporate and government accounts. We pride ourselves in providing personalized, proactive customer service with the focus on developing and maintaining solid and mutually beneficial relationships with our...


  • Richmond, Canada Canadian Office Supplies Full time

    Canadian Office Supplies was established in 1989 based on the principles of quality and integrity. We have been supplying office and computer supplies to corporate and government accounts. We pride ourselves in providing personalized, proactive customer service with the focus on developing and maintaining solid and mutually beneficial relationships with our...


  • Richmond, Canada Canadian Office Supplies Full time

    Canadian Office Supplies was established in 1989 based on the principles of quality and integrity. We have been supplying office and computer supplies to corporate and government accounts. We pride ourselves in providing personalized, proactive customer service with the focus on developing and maintaining solid and mutually beneficial relationships with our...


  • Richmond, Canada Medico Construction & Design Ltd Full time

    **JOB REQUIREMENTS**: **Education**: - Secondary (high) school graduation certificate **Experience**: - 1 year to less than 2 years **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out...


  • Richmond, Canada Seaville Transport Full time

    Overview: We are seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will play a crucial role in ensuring the smooth and efficient operation of our office. This is a full-time position with opportunities for growth and development. **Responsibilities**: - Provide administrative support to...


  • Richmond, Canada Carleton Environmental Services Full time

    **Office Administrator** **Carleton Environmental Services** 5871 McCordick Road Richmond, ON K0A 2Z0 Carleton Environmental Services (CES) is a family owned and operated business located in rural South Ottawa. We have proudly been serving the community, providing expert and trustworthy waste management services to Ottawa and surrounding areas since...


  • Richmond, Canada VANCOUVER ARTS ACADEMY LTD. Full time

    **JOB REQUIREMENTS**: **Education**: - Bachelor's degree **Experience**: - 2 years to less than 3 years **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of...


  • Richmond, Canada MIBC Distribution Inc. Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment - Administer policies and...


  • Richmond, Canada Blackball Canada Full time

    **JOB REQUIREMENTS**: **Education**: - College/CEGEP **Experience**: - 5 years or more **Work setting**: - Urban area **Tasks**: - Review, evaluate and implement new administrative procedures - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment - Co-ordinate and...


  • Richmond, Canada J-LINK TRANSPORTATION LTD. Full time

    **About J-LINK TRANSPORTATION LTD.** J-LINK TRANSPORTATION LTD. is a Vancouver-based Canadian logistics company. We have served the area for over 10 years. We offer a wide range of services including LTL/FTL trucking, long-distance moving, international moving & logistics solution, packing and warehousing. Our professional staff strive to provide our...


  • Richmond, Canada Alliance Trading Canada Corp Full time

    **JOB REQUIREMENTS**: **Education**: - Secondary (high) school graduation certificate **Experience**: - 2 years to less than 3 years **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out...


  • Richmond, Canada Blackball Canada Full time

    Education: College/CEGEP - Experience: 5 years or more **Work setting**: - Urban area **Tasks**: - Review, evaluate and implement new administrative procedures - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment - Co-ordinate and plan for office services such as...


  • Richmond, Canada J8 Plumbing & Heating Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment -...


  • Richmond, Canada Romilano Pizza Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment -...