Furniture Repair Specialist
4 months ago
We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team - your professional home awaits you at Wayfair
**Hourly Pay Rate**
$25 CAD/hr
**Location**
Mississauga, ON
**Wayfair Benefits**
Referral bonus
Overtime hours & pay
RRSP with company match
Wayfair company discount
Medical and dental benefits start day one
Growth opportunities (Conversions, Promotions, and more)
**What You'll Do**
- Evaluate damages and defects of items and determine if items can be repaired
- Order replacement parts and install as needed
- Administer appropriate repair methods for various product types including, but not limited to:
- Evaluate each piece of furniture to determine the type of wood and/or upholstery repairs, parts, and materials needed to complete the job
- Case Goods: Burn-ins, refinishing, joinery, match colors, and simulate wood grain
- Refinishes and patches damaged furniture including paint, stain, enamel or lacquers; mixes paints and stains to match existing finish
- Repairs, replaces and rebuilds damaged wood, leather or upholstery furniture or mechanical parts
- Operates tools such as power drills, sanders, saws, and other tools required for repair
- Accurately reports situations that occur when repairs cannot be completed
- Make any required adjustments to items ahead of delivery and ensure item is in perfect condition to be delivered to the customer
- Use scan technology to document pertinent carton level information, including condition, quantity, warehouse location and detail repair completed
- Provide direct input into the existing user tools and make recommendations for improvements based on your everyday experience
- Be a vocal contributor on the team
- Work effectively with peers and managers
- Identify the most efficient way to complete assigned tasks and ask clarifying questions when appropriate
- Perform additional responsibilities as assigned
- Be cross trained and required to work in other departments
**What You'll Need**
- At least 2-5 years prior experience in furniture repair/construction
- Ability to use power and hand tools as needed
- Experience repairing wood items including: color and stain matching, damage/defect repair
- Prior experience repairing upholstery and multiple fabric types a plus
- High attention to detail and prioritizes quality to deliver a perfect item to the customer.
- Must be comfortable lifting up to 75 lbs. unassisted and moving product 150+ lbs. unassisted or via team lift
- Must be able to work on warehouse floor up to 8 hours a day or more
- Strong, consistent work ethic and ability to manage time effectively
- Comfort with scanning technology.
- Able to read and comprehend English to ensure your safety and the safety of those working around you.
- Must be at least 18 years of age.
- Certification in Furniture Repair/Restoration, preferred
**Safety**
The safety of employees remains our #1 priority and is at the heart of every decision made. We have taken a variety of steps to ensure that Wayfair is one of the safest places to work by:
- Providing Guidelines to help employees maintain proper social distancing
- Providing and requiring suitable PPE such as masks, gloves, and safety vests.
- Increased sanitizing stations, as well as, improved professional sanitization of each facility.
- Team stretches at the start of each shift - if you've come to flex your muscles, you first have to stretch them
**Assistance for Individuals with Disabilities**
**Need Assistance?**
- **About Wayfair Inc.**
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the c
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