Project Coordinator, Business Analysis

1 month ago

Toronto, Canada First National Financial Full time

Working together to be our best
First National is Canada’s largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988. Over the past thirty years, we have been committed to hiring the best and brightest with over 1,000 proud team members. Through cooperation, ongoing coaching, development opportunities and a culture that celebrates both hard work and teamwork, First National team members are supported to lead, learn and grow.
We are hiring a Project Coordinator, Business Analysis, Residential Administration

**Reporting To**: Manager, Res Admin - Business Analysis

**Full-Time/Part
- Time**: Full-time

**Posting Date**: May 17, 2023

**Closing Date**: June 2, 2023

**Hours of Work**: 8:30 a.m. - 5:00 p.m.

**Grade**: 5

**Office Location**: Toronto Great location Steps away from the main public transit station

**What we offer**:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities
- Eligibility for benefits is dependent on the terms of employment

**The Opportunity**:
The Project Coordinator, Business Analysis is responsible for delivering projects of varying size and complexity, with a primary focus on streamlining and improving processes that ultimately help achieve the business’s goals of business and technology resources, user groups, internal and external consultants, and contractors and vendors. The Project Coordinator will also participate in other business activities performed by the Business Analysis team in Residential Administration and other affected departments.
'
- Meet with Management and other stakeholders to create a detailed business analysis outlining opportunities, problems and solutions and clarify specific requirements for each project.
- Delegate project tasks by matching skill sets of team members to necessary deliverables.
- Track project performance, specifically to analyze the successful completion of short
- and long-term goals.
- Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
- Develop comprehensive project plans to be shared with stakeholders and clients.
- Assist in tracking Change Requests from conception to implementation, including research, development, and promotion as they relate to a given project.
- Support the Manager in the execution of strategies and goals developed during stakeholder consultation.
- Assist in document change management for Residential Administration
- Assist in building mockups, examples, and prototypes of proposed changes
- Assist with idea generation for possible business and/or system solutions
- Support all servicing systems used in the Residential Division, including but not limited to Optimus, Merlin, My Mortgage and the Servicing Workflow Hub
- Develop and submit the system requests as per the business needs for IT to evaluate, program and implement as efficiently and effectively as possible. Provide support to QA group during testing to ensure User Ability Testing is executed when necessary
- Other duties assigned by management

**The Requirements Needed**:

- Post-secondary education and CAPM or PMI-PBA Certification
- 3+ years’ related industry experience
- Highly proficient with Microsoft office (Visio, PowerPoint, Word, and Excel)
- Strong verbal and written communication skills
- Build trusting relationships with all stakeholders.
- Strong presentation, facilitation skills
- Strong organizational and time management skills

Why join First National?
- Bright open concept office environment
- Large kitchens with a coffee and latte maker to enjoy at no cost.
- Supportive teamwork focused environment
- Collaborative entrepreneurial spirit
- Opportunities to give back to the communities and work through events focused on a variety of charities.
- Ongoing social events throughout the year
- Extensive training programs to set our employees up for success.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.

FNLOON

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