Host/hostess
2 months ago
**Job Overview**
- **Preference will be given to those with hosting experience who desire to move up into a serving position**_
We are seeking a friendly and hard working Host/Hostess to join our dynamic team in providing exceptional guest experiences. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth operations within our restaurant. Your hospitality skills will help set the tone for an enjoyable dining experience.
**Responsibilities**:
- Greet guests warmly as they enter the restaurant and guide them to their tables.
- Manage reservations and waitlists efficiently, ensuring timely seating for guests.
- Communicate effectively with the Servers and Kitchen to coordinate service.
- Maintain cleanliness and organization within the restaurant.
- Assist with customer service inquiries and resolve any guest concerns promptly.
- Handle phone calls with professionalism, taking reservations or answering questions about the restaurant.
- Support food service operations by assisting servers when needed during busy periods.
**Skills**:
- Strong hospitality background with experience in guest services or food service preferred.
- Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
- Proficient in using POS systems for managing reservations and orders.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Exceptional phone etiquette to provide a positive impression over the phone.
- A friendly demeanor with a passion for customer service and helping others enjoy their dining experience.
Join us as a Host/Host and be part of a team dedicated to delivering outstanding service in a vibrant restaurant setting
**Job Type**: Part-time
Expected hours: 8 - 16 per week
Additional pay:
- Overtime pay
- Tips
**Benefits**:
- Flexible schedule
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Every Weekend
**Experience**:
- Phone etiquette: 1 year (required)
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
- Restaurant experience: 1 year (required)
Work Location: In person
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