Design Consultant

1 month ago

Edmonton, Canada Intuitive Woodworks Full time

**Overview**

Intuitive Woodworks, a distinguished family-owned business, is renowned for its expertise in crafting custom cabinets, closets, millwork, and casework projects. Our unwavering commitment to personalized service and dedication to superior craftsmanship sets us apart as we proudly serve Edmonton and its surrounding areas.

As a Design Consultant at Intuitive Woodworks, you are not just a part of our team, but a pivotal player in our success. Your responsibilities, from delivering exceptional customer service to coordinating each project's design, pricing, ordering, and follow-up processes, are crucial. Operating within a fast-paced professional environment, you will be instrumental in soliciting new business, managing client relationships, promoting and selling our products, and collaborating effectively with cross-functional teams. Your commitment to customer satisfaction through relationship building, product expertise, and maintaining a professional and ethical demeanor will be key to our continued growth.

**Key Responsibilities**:

- Design and expertise
- Utilize blueprints and client measurements to design and price orders, offering functional and value-based recommendations.
- Maximize design for form and function in spaces of any size
- Anticipate and inform clients of additional features that may be useful to them.
- Ensure careful consideration of the placement of water and electrical systems to guarantee safety.
- Consult with clients to understand their style and cabinetry needs, and ascertain the intended functions to create design solutions within required timelines.
- Present base pricing with layouts and 3D representations promptly
- Collaborate with clients at worksites or the showroom
- Precise site measures
- Conduct site visits, including measurements, mark-outs, and working with trades regarding electrical, plumbing, etc.
- Collaborate with other team members to ensure seamless project execution and client satisfaction.
- Mark out necessary details with precision, considering plumbing, electrical, and heating considerations.
- Order placement and management
- Responsive client support
- Professional Development
- Keep current with industry technology trends.
- Customer accounts and etiquette
- Collect accounts before delivery.

**Skill Requirements**
- Cabinet design designation or equivalent industry experience.
- Minimum 1-year experience:

- Sales
- Customer Service
- Cabinet design or industry
- Exceptional written and verbal communication skills.
- Effective problem-solving and negotiation skills.
- Diplomatic client interaction approach.
- Proficiency in building and maintaining rapport with builders.
- A willingness to work extended hours and weekends when necessary.
- Ability to perform under pressure and handle disappointments professionally.
- Strong organizational skills for managing multiple priorities.
- Proficiency in Outlook, Word, and Excel.
- Attentive and courteous telephone manner.
- Strong multitasking capabilities.
- Detail-oriented and skilled in interpreting technical information.
- Self-motivated with an aptitude for identifying and implementing improvements.
- Ability to work independently and collaboratively in a flexible office environment.
- Possession of a valid Class 5 driver’s license and personal vehicle for client worksite travel.

Preferred Qualification
- Certification or degree in interior design, architecture, or a related field.
- Strong project management and interpersonal skills.
- Experience with project management software.

Pay: $45,000.00-$60,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2024-11-09

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